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September 5, 2008 at 2:21 pm #3776
chiv35
MemberA fax comes into the pc and the recieving box appears on the desktop and all of a sudden it dissapears again and the fax fails.
There is no error message and I have to go into task manager and shut down all the running parts of winfax and restart it. It then recieves fine.
Can anyone please help as this is a concern when I am not at the computer
September 23, 2008 at 9:39 pm #7940Administrator
KeymasterWhat type of fax modem are you using?
(name/model?)
Does it happen for all faxes , or just some of them?October 28, 2008 at 10:35 am #7941chiv35
MemberIt is only some faxes it fails on and tells me that the modem needs powering?
The modem is an etec al56uh usb modem..Spec is at this link USB Modem
October 28, 2008 at 12:31 pm #7942chiv35
Memberthe modem settings are
TAP1 speed-19200
Class 1 modem type
connected to- reg or cell (PCS/GSM digitalMaximum- as fast as possible
Minimum- Send at any rateString- AT&F&D2&C1&K3S7=55
high pspeed comp is ticked
Flow control AT+K3Reset- ATZ
And also when we re-start the pc it is okay for a while.
October 29, 2008 at 3:16 am #7943Administrator
Keymastergenerally, I don’t recommend “USB” type modems because they have been known to be unreliable with WinFax.
First ensure you have it setup with the latest drivers for Windows XP (assuming you are using XP)
try unchecking the compression options in WinFax (High Speed Compression) and the ECM for Sending and ECM for Receiving options.
If you still have problems
change Line 1 of the initialization string to:
AT&F&C1&D2&K4S7=55
Flow Control : AT&K4
Uncheck Use Hardware Flow Control.
October 29, 2008 at 9:39 am #7944chiv35
MemberI will try these settings and let you know..thanx very much
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