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  • in reply to: Trouble Receiving #6725

    Anonymous
    Member

    Hi Mxfan,
    What version of WinFax are you using, and what type of fax modem do you have installed?

    Here are some suggestions you can try that should help:

    Disable special fax options

    NOTE: The ECM option applies to Class 1 modems only.

    In the WinFax PRO or TalkWorks PRO Program Setup, double-click Modems and Communications Devices.
    Select the modem and then click Properties.
    Click the Fax tab.
    Uncheck ECM for Sending or ECM for Receiving, depending on the problem you have.
    Click OK, and then click Close.
    Try to send or receive a fax.
    If problems persist, uncheck 2D Compression, then test again.
    Click OK.
    Lower the maximum transmission speed

    In the WinFax PRO or TalkWorks PRO Program Setup, double-click Modems and Communications Devices.
    Select the modem and then click Properties.
    Click the Fax tab.
    Set the Maximum Transmission Speed to 9600 bps and test. If problems persist, then try 4800, then 2400.
    Click OK, and then click Close.
    Disable FIFO buffers

    NOTE:This procedure only applies to External, non-PCMCIA modems running under Windows 95 or 98 only.

    Click Start, point to Settings, and then click Control Panel. The Control Panel window appears.
    Double-click Modems. The Modems Properties dialog box appears.
    Select the modem, and then click Properties.
    Verify that the Maximum speed is no higher than 57,600.
    Click the Connection tab.
    Click Port Settings.
    Uncheck Use FIFO Buffers and click OK.
    Class 2/2.0 Fax Modems

    This issue has been corrected in the WinFax PRO 9.02 and TalkWorks PRO 2.02 update. You can download and install the update by running LiveUpdate from the Help menu in Message Manager.

    After installing the latest update, reconfigure the modem:
    In the WinFax PRO or TalkWorks PRO Program Setup, double-click Modems and Communications Devices.
    Select the modem you want to reconfigure.
    Press Shift and click Properties. The following message appears: “Your modem has not been configured to work with WinFax, do you want to run the WinFax modem configuration wizard now?”
    Click Yes, then click Next. Follow the prompts through the Modem Configuration Wizard.
    Click Finish.
    Click OK, and then click Close.
    WinModems

    If you are using a WinModem, make sure that you have installed the latest software drivers. If you are uncertain, contact the modem hardware vendor for assistance.
    Sharing the fax modem line with a fax machine

    Remove the other device from the line. If WinFax PRO/TalkWorks PRO works correctly, the other device cannot be used on the same line. WinFax PRO/TalkWorks PRO must be on a telephone line free of interference from other devices.

    NOTE: Make sure that Automatic Receive is set to a minimum of 2 rings.

    if you need to view, and/or print the received faxes that will not open properly, you can try this:

    Title: ‘Error: “Image contains invalid data” when viewing or forwarding a fax’

    http://service1.symantec.com/SUPPORT/faxprod.nsf/a74513c210251d318525688d004c147a/29bf9502f8598b27882566dc007e7a55?OpenDocument

    in reply to: Attachments – WinFax Pro Attachments #4395

    Anonymous
    Member

    Yes! That sounds very much like what we are experiencing. What do you recommend as a solution?
    I guess the attachment names must be unique. Does the attachment collection contain the temporary attachment name too? In which case I can use the .GetDescription method to check them and make sure the new name is not one of them.
    Thanks for the quick reply. This really sound like the problem I’m facing.

    Thanks you!

    in reply to: Send dialog appears with SDK – dialog appears and nothing is #4656

    Anonymous
    Member

    Thank you for your last message. If I could ask a followup question. Our program faxes invoices and statements to the users customers. So that is just a cover page and an invoice/statement. Therefore I should not use the printer driver. My question is which of the following methods should I uses when I’m only using the COM object and not the print driver:
    IsEntryIDReady(0)
    LeaveRunning()
    ShowSendScreen(0)
    SetDeleteAfterSend(1)
    SetTypeByName(“FAX”)
    It maybe some work for both.

    Thank you again.

    in reply to: Send dialog appears with SDK – dialog appears and nothing is #4653

    Anonymous
    Member

    The problem is related to the SetPrintFromApp(1) command. When I remove it to match some of the samples, (see vb6 code samples) the code processes quickly. If I include it like other examples, the code (mainly VBA sample) seems to hang. The use of SetPrintFromApp(1) in my mind is to print to the Winfax print driver. If I’m using the COM object the why do I need to use the print driver? Then the question is do I need the IsReadyToPrint call if I’m not using the print driver? Our customer is getting the send dialog with code that does not us SetPrintFromApp(1) command. Thank you in advance for any help.

    in reply to: Send dialog appears with SDK – dialog appears and nothing is #4651

    Anonymous
    Member

    What factors account for how long it takes for IsEntryIDReady(0) to return with a zero. On my machine sometimes it take a very long time (Over 10 mins.)


    Anonymous
    Member

    Hi Steve,
    Not too familiar with the Lucent WinModems, but you can try using AT&F&C1&D2S7=90 for the initialization string.

    I would suggest using Hardware Flow Control, and you should add the appropriate flow control AT command for this modem.

    also try:
    AT&F&C1&D2%C0
    3S7=90

    I want to get a bunch of AT command manuals for various modems available here. I am working on that

    in reply to: Winmail.dat – Getting rid of winmail.dat when sending #6456

    Anonymous
    Member

    Frank — I’ve tried to send you a fax via email, but Outlook seems to be blocking the email (since I am using WinFax PRO 10.0 which sends the attachment as a .exe file)
    I will try testing this again with another PC.

    Also, what version of Outlook 2000 are you using? Corporate or Workgroup mode? (Check Help, About)
    and are you using WinFax PRO 10.0 or 10.01 (see Help, About in Message Manager)
    and also check what profile you are using in WinFax PRO setup under Outlook email integration. ?

    in reply to: Winmail.dat – Getting rid of winmail.dat when sending #6455

    Anonymous
    Member

    I’ve read the article repeatedly (Re-posted at the bottom of this message).

    The only way I can find to send plain text is Tools/Options/Mail Format/Plain text.

    I’m using OL2K.

    Frank


    From: [url=http://support.microsoft.com/support/kb/articles/Q138/0/53.ASP

    XFOR:]http://support.microsoft.com/support/kb/articles/Q138/0/53.ASP

    XFOR:[/url] How to Prevent the Winmail.dat File from Being Sent to Internet Users


    The information in this article applies to:

    Microsoft Exchange Windows 3.x client, version 4.0
    Microsoft Exchange Windows 95/98 client, version 4.0
    Microsoft Exchange Windows NT client, version 4.0


    SUMMARY
    This article describes how either an Exchange Server administrator or end users can prevent the Winmail.dat attachment from being sent to Internet users when using the Microsoft Exchange Internet Mail Connector (IMC).

    When an end user sends mail to the Internet from an Exchange Windows or Outlook client, a file attachment called Winmail.dat may be automatically added to the end of the message if the recipient’s client cannot receive messages in Rich Text Format (RTF). The Winmail.dat file contains Exchange Server RTF information for the message, and may appear to the recipient as a binary file. It is not useful to non-Exchange Server recipients.

    MORE INFORMATION
    To control whether or not to send messages in RTF, follow the option that best meets your situation:

    Creating Custom Recipients
    When an administrator creates a custom recipient using the Microsoft Exchange Administrator program, click to clear the Always Send To This Recipient In Microsoft Exchange Rich-Text Format check box.

    Modifying Existing Microsoft Exchange and Custom Recipients
    An administrator can prevent an existing user account (Microsoft Exchange user or custom recipient) from sending RTF information by clicking to clear the MAPI Recipient check box on the Advanced property page of the recipient’s properties. An administrator can view the recipient’s properties by clicking the recipient name, and then clicking Properties on the File menu.

    Addresses in the Personal Address Book
    End users can modify the Internet addresses in a personal address book (PAB) to prevent sending RTF information by clicking to clear the Always Send To This Recipient In Microsoft Exchange Rich-Text Format check box in the SMTP – Address property page of the Internet address in the PAB. To obtain the properties of an entry in the PAB, click the entry, and then on the File menu, click Properties.

    Configuring the Internet Mail Connector (IMC)
    An administrator can configure the IMC with RTF options in the following manner:

    Open the Internet Mail Connector Properties page.

    Click the General tab.

    The Send Microsoft Exchange Rich Text list box controls the sending of rich-text data. There are three values to choose from:

    If the value is set to User, the recipient properties are used to determine whether or not to send RTF information.

    If the value is set to Always, RTF information is always sent, regardless of the recipient properties.

    If the value is set to Never, RTF information is never sent.

    An administrator can also configure the option to send RTF information on a domain-by-domain basis. To define e-mail domains and the message settings for that domain, click the E-Mail Domain button of the Internet Mail tab.

    One-Off Addressing
    Anyone can send e-mail to an Internet user from an Exchange or Outlook client by using one-off addressing. One-off addressing allows you to send a message to addresses that are not in the PAB, the global address list, or in any recipient containers.

    Depending on the type of the one-off address used, RTF information is or is not sent with the message:

    Rich-Text Information Is Sent:

    If the one-off address has the following format, RTF information is sent with the message:
    [SMTP:SMTP Address]
    where SMTP Address is any valid SMTP address, for example:
    user@microsoft.com
    To verify that RTF information is sent:

    In a new message, type the address in the SMTP address format in the To field. On the Tools menu, click Check Names. You will see the SMTP address without the “SMTP:” and the name is underlined.

    Double-click the address to bring up its properties.

    If the Always send to this recipient in Microsoft Exchange rich-text format check box is selected, rich-text information (the Winmail.dat file) is sent along with the message.

    Rich-Text Information Is Not Sent:

    If an end user is using a one-off address and does not want to send RTF information to the recipient, the address should have the following format:
    SMTP Address
    where SMTP Address is any valid SMTP address, for example:

    user@microsoft.com
    NOTE: Unlike the address in the “Rich-Text Information Is Sent” section, the SMTP address is not proceeded by “SMTP:” and the address is not enclosed in square brackets ([]).

    If the Check Names check box is selected, the properties of the address will show that the rich-text option is not selected.

    However, no matter what option is selected for the address of the recipient, the IMC settings determine whether or not RTF information is transmitted. If the IMC is set to never send RTF information, even if the properties of the recipient address have the rich-text option selected, no RTF information is transmitted.

    If the IMC has separate settings for individual domains, the settings for those domains takes precedence for all messages addressed to users in those domains.

    Optionally, instead of typing the hex value in the edit field, click Editor, select File Version, and then click OK. On the File Version tab, in the fields provided, type the appropriate build number of Imcadmin.dll in the following format 5.5.2650.24. To determine the correct build number of Imcadmin.dll, do a search for the file on the Exchange Server. Once you have found it, right-click it, click Properties, and then click the Version tab. The build number appropriate to your server is listed here. Type this number into the value field and click OK. You then see the appropriate Hex value in the edit field.

    in reply to: Winmail.dat – Getting rid of winmail.dat when sending #6453

    Anonymous
    Member

    I never got the fax at memymy@yahoo.com. Would you re-send it?

    Thanks


    Anonymous
    Member

    People call them DSL “modems” because the term describes the gear in ways people understand today.

    Actually, the DSL equipment is a network termination device with a micro-router inside. It doesn’t really make calls the way a traditional modem does. Nor can it be used to place calls to a traditional modem. That is why you still need a fax modem installed on your PC if you plan to make fax calls to other traditional fax machines that are used around the world!

    Because a regular analog line rides on a separate channel along with the DSL circuit, you can still use a fax machine, a modem, an answering machine, etc. You can still do any of the things you do today over your phone circuit.

    Note: The DSL portion only works as your Internet connection. If you still want to dial in to to other places or send faxes, you must leave your modem installed in the computer.

    However, that analog traffic will tie up the voice line portion of a DSL circuit. For instance, if you have an outgoing fax on the voice line, you will not be able to accept an incoming call. In other words, it’s just like the situation today.

    The difference is this: even if you’re on the phone with a voice call or a fax, you’ll be able to have high-speed connections to the net at the same time. The high-speed data channel runs over a different channel on the phone wire.

    You will be able to use all your existing phone gear without a change.

    in reply to: FILES AREA NOW ONLINE! – Sample files area #4332

    Anonymous
    Member

    Quote: from Moderator on 7:05 pm on Aug. 24, 2001
    If you have any sample files you wish to contribute, please let us know! you can reach the download area at:
    [url=http://www.getfaxing.com/download.htm

    ]http://www.getfaxing.com/download.htm

    [/url]

    in reply to: Winmail.dat – Getting rid of winmail.dat when sending #6451

    Anonymous
    Member

    Something else…

    I can attached the executable file manually and send it to yahoo and veiw the fax. However, if I send it from Winfax pro I get winmail. There’s gotta be a switch in Winfax that I’ve missed. I’ll wait to get your fax file.

    Thanks

    in reply to: Winmail.dat – Getting rid of winmail.dat when sending #6450

    Anonymous
    Member

    I’ve literally spent hours on this. I can send mail to my yahoo address and it comes as a winmail.dat attachment. If I pickup the same message in outlook (I enabled the Yahoo POP mail setting) I get the fax viewer.

    Could I have you send me a fax by e-mail? Sent to [email]memymy@yahoo.com.[/email]

    I checked the settings in e-mail and outlook intergration. The only profile available is: Microsoft Outlook Internet Settings

    My default setting for OL is plain text.

    What am I missing?…

    in reply to: Winmail.dat – Getting rid of winmail.dat when sending #6449

    Anonymous
    Member

    Frank,
    Check to see if you are using a specific Outlook profile with WinFax. Check “Email and Outlook Integration” under Program Setup. Select the proper profile if you have more than one available.

    you might want to also try entering the email address directly instead of adding it via the Outlook Address Book. Click on RECIPIENT, ADD INTERNET ADDRESS and then just enter the email address. Does it still send out the WINMAIL.DAT file?

    Hope that helps,

Viewing 14 posts - 1,276 through 1,289 (of 1,289 total)