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I found the answer in Symantec, but thanks anyway, here is the link, it is called, how to delete log files without losing any of the log information
BMCan anyone please tell me which of the files I need to delete to let the program make another Send Log.
I assume it is one of the Status files, but there are several listed status1,2 and 3 and also with different file extensions WFX, WFG, WFF etc. I am not exactly which is which.
Please help
BernieThanks Moderator
I have created another Folder to which I moved all of the good faxes in the send log
Can you tell me exactly which files I need to delete. ??After much wasted time, I just stayed with the changes that John Nadeau suggested and it all works well. Nothing else seems to work so far, so I don’t have any more time to keep trying with no success.
The security compromises are probably not relevant given the small network in which I am. Thanks John.
My questions still remains, does anyone have a Winfax 10.04 network that runs well without any changes to the settings?Bernie
MODERATOR:
As soon as I reversed the settings back to the default SP2 security settings, following Symantec’s “Part 1: Ensuring that the computer is using the dafualt security settings” on the host machine, the client machine can no longer connect. Now the message says:
Winfax PRO is unable to connect to the Host station called … . Make sure that an account has been created for you on the host station (using the same name/password used to login on your client station)
On the host station it is not setup so that it requires a password.
Since nothing changed in Winfax from the time when it could connect with the relaxed SP2 security settings, to when it can no longer connect and the only change is the XP firewall settings, the message that I am getting really doesn’t accurately point to the problem, it just knows that it can’t connect but it doesn’t know why. I have not reversed the changes in the client, but I don’t think it will matter, I think the firewall security settings of the host continue to be the problem, so there is probably no reason to.
My question continues to be: does anyone have a XP SP2 network running 10.04 with the default security firewall settings in which Winfax works without a glitch?
Can you add see any reason why it would do this? Should I just go back to the settings that John Nadeau proposed.
BernieFor Moderator:
I do have the CD version of 10.03 and it was installed on both computers the host and the client and then both upgraded to 10.04, but could not make them work before until I tried the fix suggested by JohnNadeau, but also noticed that I had one of the settings incorrect, (maybe this was the problem) as I mentioned in my previous posting.
Since they are working now, should I just leave them as they are or try to go back to default SP2 settings and see if 10.04 works there?
thanks
BernieJohn
Another question: According to the Symantec document, it says; either update to version 10.04 or follow this document.
I actually have 10.04 and also followed the document. Do we just have to assume that 10.04 just never works the way it was intended to, because these changes should work with 10.03 or 10.02 right? If this is the case then the upgrade to 10.04 is always unnecessary, or is there a way to make 10.04 work without having to tweak these settings.
BernieJohn
I tried your suggestion and I worked!! I also went back and undid the changes like Moderator suggested and it continued to work.
While I was following the Symantec document until I got to Section 6 step 9 I noticed that I hade made a mistake before; in section 5 step 9, instead of having the check mark in Remote Activation, I had it in Remote Launch, I don’t know these settings well enough to be able to tell if that was my whole problem before.
But at least it works now.
Thanks,
BernieI am going to try your suggestion at the office tomorrow, I will let you know. Man, this is like the search for the Holy Grail.
