[durbie]

I have tried windows dialing method and Winfax dialing with same results. I have determined that the +1 is a country code and being ignore by the modem. I need to get another 1 in front of the area code for this to function properly.
Thanks,

[durbie]

I unserstand that WINFAX and Vista are not compatible and am not using Vista for faxing.

I am running a HeavyBid program that opens word 2003 inserts a fax into it and sends it to Winfax. When Winfax gets the file in the outbox it tries to send the fax image that it has recieved from HeavyBid. However, there is a +1 in front of the area code and number. If I tune up the voulme there is a voice telling me that the number cannot be dialed. If I “Modify Delivery” and only delete the + sign and click “Send Now” the fax goes with no problem.

My setup is now:
Windows XP Pro
MS Office Pro SP3
WINFAX 10.04

Thanks

Edited By durbie on 1234799782

[durbie]

I have finally Formatted and reloaded XP Pro SP3. Loaded WINFAX 10.03. I am using the machine as a standalone. Set the dialing up as windows environment. I now have the problem that all numbers from the 3rd party software enter WINFAX as +1. Sound familiar? I am beginning to think it is a macro word issue. I am traveling for the rest of the week and will be discussing with inidividuals about a replacement for WINFAX.

Thanks for your assistance but I have three Vista machines out of twent-five and Vista will be the next problem.
Thanks

[durbie]

Good Aftrenoon,
Added New recipents into phonebook, No change.

Switched back to WinFax Dialing on Host, Client1 and Client2.

Client1 – Strips all 618 numbers to the 7 digit number. Allows a 314 and seven digit numbers. Does not add 1 to 314 number.
Host – Adds +1 (618) to all numbers that it recieves from the Client.

Client2 – Acts the same as CLient1

Host acts properly when I send something directly from it. I select a vendor from phonebook and it either strips the 618 off for a local number or adds the 1 618 for a long distance call. It also add a 1 for a 314 number.

This setup just seems to have a problem with the Client sending the numbers to be sent to Host.

Is there a file or configuration that impacts only the recieving of numbers from the Client?

Thanks.

Edited By durbie on 1233785267

[durbie]

The fax numbers are stored in 10 digit format. I went to my other client and tried the same thing and the +1 (618) is still being added to the number by the Host.
I don’t know what is wrong with Client 1 but it keeps flagging the fax number as “You must specify a telephone number or destination” unless I add a 1 to the number.
I am not sure what to do. I am thinking about removing and reinstalling WinFax on the Host but am afraid that I won’t be able to connect with a client afterward.

[durbie]

I changed the Host and Client to Windows Dialing. The Client has trouble with the phone book. When I select a vendor the 7 digit fax number shows up in the left portion of the 3 phone number boxes. When I select a vendor on the Host then the fax number is properly split among the 3 boxes.

If I change the fax number on the client as in 618 222 3333 then the client allows me to send the fax. However, the Host pops up a Send Fail window. Unable to Translate Dialing Number. Please check windows.

Now I am confused?
Thanks.

[durbie]

I had a combined 100 prefixes in my AC file.
Removed all acfiles from client and Host. No change.
Host is still adding +1 (618) to any number client sends. Client thinks any number in 618 area code is a local call. Client adds 1 to a 314 area code 13145556666 and Host uses +1 (618) 13145556666.

Thanks

[durbie]

I have 4 different locations in the Host and Client, “Default”, “Dial as Entered”, and 2 “Cellular” locations. No other locations.

I have change the Country to (1) Canada, LD Access is 1 and Intern Access is 011.

Current fax on Host is “Lucent WIN Modemâ€

[durbie]

I made a connection with a 2nd client and have same symptoms. The Host adds +1 (618) for all faxes. I also believe it is a Host Problem.

Host Program setup in Dialing and Location is:
Location: Default
Country: United States (1)
Long Ditance Access: 1
International Access: 011
The Area Code is: 618
ThePhone Number is: 654-9888
Area code rule is what is listed in my original post.

Dialing method on the Host is “WinFax Dialing” as well as the clients.

Thanks for your time.

[durbie]

This problem occurs when I send a fax from the client WINFAX manually.
When I enter a number manually from the client as a 7 digit number 5556666 the host adds a +1 (618) to the number as +1 (618) 5556666.
If I enter another area code 314 as in 3145556666 the client shows 3145556666. The host shows +1 (618) 3145556666.
If I select a vendor from my phonebook on client that should be a long dist number 6182227777 then the client strips the 618 off the number (not correct) and the Host adds +1 (618) to the number.
If I select a vendor fro Lient Phonebook that should be long dist number 3145556666 then client shows 314555666 and the Host adds +1 (618) 314-5556666.
If I put a 6182226666 number in client manually then the Host adds +1 (618) 6182226666.
Thanks for any help.

[Author]

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