[dwalters711]

HP office jet pro 8600. Can plug phone line in. Tried to change to com 3 but to no avail. no blue orb.

[dwalters711]

Only added the printer. Winfax was working in conjunction with it just fine before. I did not add any faxing program to my knowledge. Printer was installed 2 mos ago. Winfax problem recent. I can delete printer and re-add it, but dont think that is the problem.

[dwalters711]

updated driver, verified in API 3 as version that you said it would update to.
Modem installed on com 3
not sure if other com ports are being used, only other connections are to internet.
recenty installed a wireless printer where faxes are ultimately printed

[dwalters711]

no blue orb.

During the reconfig process a message came up stating that there might be a conflict with another device.

Area to select number of rings was greyed out.

restarted machine again, no change .

reconfiged again.

still no orb.

[dwalters711]

Thanks.
Conexant D850 56k V.9xDFVc working properly

copy of log (2 dates, most recent at bottom, command not supported may be of interest):

06-18-2014 15:59:54.796 – File: C:WINDOWSsystem32tapisrv.dll, Version 5.1.2600
06-18-2014 15:59:54.796 – File: C:WINDOWSsystem32unimdm.tsp, Version 5.1.2600
06-18-2014 15:59:54.796 – File: C:WINDOWSsystem32unimdmat.dll, Version 5.1.2600
06-18-2014 15:59:54.796 – File: C:WINDOWSsystem32uniplat.dll, Version 5.1.2600
06-18-2014 15:59:54.843 – File: C:WINDOWSsystem32driversmodem.sys, Version 5.1.2600
06-18-2014 15:59:54.843 – File: C:WINDOWSsystem32modemui.dll, Version 5.1.2600
06-18-2014 15:59:54.906 – File: C:WINDOWSsystem32mdminst.dll, Version 5.1.2600
06-18-2014 15:59:54.906 – Modem type: Conexant D850 56K V.9x DFVc Modem
06-18-2014 15:59:54.921 – Modem inf path: oem0.inf
06-18-2014 15:59:54.921 – Modem inf section: ModemX
06-18-2014 15:59:54.921 – Matching hardware ID: pciven_14f1&dev_2f20&subsys_200f14f1
06-18-2014 15:59:55.500 – 115200,8,N,1, ctsfl=1, rtsctl=2
06-18-2014 15:59:55.500 – Initializing modem.
06-18-2014 15:59:55.500 – DSR is low while initializing the modem. Verify modem is turned on.
06-18-2014 15:59:55.515 – Send: AT
06-18-2014 15:59:55.515 – Recv: OK
06-18-2014 15:59:55.515 – Interpreted response: OK
06-18-2014 15:59:55.531 – Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2
06-18-2014 15:59:55.671 – Recv: OK
06-18-2014 15:59:55.671 – Interpreted response: OK
06-18-2014 15:59:55.687 – Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4
06-18-2014 15:59:55.687 – Recv: OK
06-18-2014 15:59:55.687 – Interpreted response: OK
06-18-2014 15:59:55.687 – Waiting for a call.
06-18-2014 15:59:55.703 – Send: at+vcid=1
06-18-2014 15:59:55.703 – Recv: OK
06-18-2014 15:59:55.703 – Interpreted response: OK
06-18-2014 15:59:55.703 – Send: ATS0=0
06-18-2014 15:59:55.703 – Recv: OK
06-18-2014 15:59:55.703 – Interpreted response: OK
06-18-2014 15:59:55.703 – Passthrough On
06-18-2014 16:00:08.515 – Passthrough Off
06-18-2014 16:00:08.515 – 115200,8,N,1, ctsfl=1, rtsctl=2
06-18-2014 16:00:08.515 – Initializing modem.
06-18-2014 16:00:08.515 – DSR is low while initializing the modem. Verify modem is turned on.
06-18-2014 16:00:08.531 – Send: AT
06-18-2014 16:00:08.531 – Recv: OK
06-18-2014 16:00:08.531 – Interpreted response: OK
06-18-2014 16:00:08.546 – Send: AT&FE0V1S0=0&C1&D2+MR=2;+DR=1;+ER=1;W2
06-18-2014 16:00:08.687 – Recv: OK
06-18-2014 16:00:08.687 – Interpreted response: OK
06-18-2014 16:00:08.703 – Send: ATS7=60M1+ES=3,0,2;+DS=3;+IFC=2,2;X4
06-18-2014 16:00:08.703 – Recv: OK
06-18-2014 16:00:08.703 – Interpreted response: OK
06-18-2014 16:00:08.703 – Waiting for a call.
06-18-2014 16:00:08.718 – Send: at+vcid=1
06-18-2014 16:00:08.718 – Recv: OK
06-18-2014 16:00:08.718 – Interpreted response: OK
06-18-2014 16:00:08.718 – Send: ATS0=0
06-18-2014 16:00:08.718 – Recv: OK
06-18-2014 16:00:08.718 – Interpreted response: OK
06-18-2014 16:00:08.734 – Session Statistics:
06-18-2014 16:00:08.734 – Reads : 30 bytes
06-18-2014 16:00:08.734 – Writes: 96 bytes
ATQ0V1E0 – OK
AT+GMM – +GMM: Conexant D850 56K V.9x DFVc Modem
AT+FCLASS=? – 0,1
AT#CLS=? – COMMAND NOT SUPPORTED
AT+GCI? – +GCI: B5
AT+GCI=? – +GCI: (00,01,02,03,04,05,06,07,09,0A,0B,0C,0D,0E,0F,10,11,12,13,14,15,16,19,1A,1B,1C,1D,1E,1F,20,21,22,23,24,25,26,27,28,29,2A,2B,2C,2D,2E,2F,30,31,32,33,34,35,36,37,38,39,3A,3B,3C,3D,3E,40,41,42,43,44,45,46,47,48,49,4B,4C,4D,4E,4F,50,51,52,53,54,55,56,57,58,59,5A,5B,5C,5E,5F,60,61,62,63,64,65,66,67,68,69,6A,6B,6C,6D,6E,6F,70,71,72,73,74,75,76,77,78,79,7A,7B,7C,7D,7E,7F,80,81,82,83,84,85,86,87,88,89,8A,8B,8C,8D,8E,8F,90,92,93,94,96,97,98,99,9A,9B,9C,9D,9E,9F,A0,A1,A2,A3,A4,A5,A6,A7,A8,A9,AA,AB,AC,AD,AE,AF,B0,B1,B2,B3,B4,B5,B6,B7,B8,B9,BA,BB,BC,BD,BE,BF,C1,C2,C3,C4,C5,C7,C8,C9,CA,CB,CC,CD,CE,CF,D0,D1,D2,D3,D4,D5,D6,D7,D8,D9,DA,DB,DC,DD,DE,DF,E0,E1,E2,E3,E4,E5,E6,E7,E8,EB,EC,ED,EE,EF,F0,F1,F2,F3,F4,F5,F7,F8,F9,FA,FB,FC,FE)
ATI1 – 255
ATI2 – OK
ATI3 – SoftK56V_B2.1_V7.06.00.50
ATI4 – Conexant D850 56K V.9x DFVc Modem
ATI5 – 181
ATI6 – SoftK56
CModem Version 12
Rksample Version 342
ATI7 – 255
ATQ0V1E0 – OK
AT+GMM – +GMM: Conexant D850 56K V.9x DFVc Modem
AT+FCLASS=? – 0,1
AT#CLS=? – COMMAND NOT SUPPORTED
AT+GCI? – +GCI: B5
AT+GCI=? – +GCI: (00,01,02,03,04,05,06,07,09,0A,0B,0C,0D,0E,0F,10,11,12,13,14,15,16,19,1A,1B,1C,1D,1E,1F,20,21,22,23,24,25,26,27,28,29,2A,2B,2C,2D,2E,2F,30,31,32,33,34,35,36,37,38,39,3A,3B,3C,3D,3E,40,41,42,43,44,45,46,47,48,49,4B,4C,4D,4E,4F,50,51,52,53,54,55,56,57,58,59,5A,5B,5C,5E,5F,60,61,62,63,64,65,66,67,68,69,6A,6B,6C,6D,6E,6F,70,71,72,73,74,75,76,77,78,79,7A,7B,7C,7D,7E,7F,80,81,82,83,84,85,86,87,88,89,8A,8B,8C,8D,8E,8F,90,92,93,94,96,97,98,99,9A,9B,9C,9D,9E,9F,A0,A1,A2,A3,A4,A5,A6,A7,A8,A9,AA,AB,AC,AD,AE,AF,B0,B1,B2,B3,B4,B5,B6,B7,B8,B9,BA,BB,BC,BD,BE,BF,C1,C2,C3,C4,C5,C7,C8,C9,CA,CB,CC,CD,CE,CF,D0,D1,D2,D3,D4,D5,D6,D7,D8,D9,DA,DB,DC,DD,DE,DF,E0,E1,E2,E3,E4,E5,E6,E7,E8,EB,EC,ED,EE,EF,F0,F1,F2,F3,F4,F5,F7,F8,F9,FA,FB,FC,FE)
ATI1 – 255
ATI2 – OK
ATI3 – SoftK56V_B2.1_V7.06.00.50
ATI4 – Conexant D850 56K V.9x DFVc Modem
ATI5 – 181
ATI6 – SoftK56
CModem Version 12
Rksample Version 342
ATI7 – 255

[dwalters711]

checked send and recieve limits. One of the two is at 73% the other at 14%. Erased lots of old faxes. reran tool and numbers did not budge. Did the rebiuld as suggested, except “default.wfb” did not exist, just my-ph-bk.wfb and one other. Problem has dissipated, but not disappeared.

[dwalters711]

the Winfax Pro page that initially appears before the program loads showing the Winfax PRO logo, Licensed to and Company info.

Running XP sp3.

[dwalters711]

I did reindex but will backup and try it again after another reindex.

[dwalters711]

using act 5.0.4.495 and winfax 10.03. These were working before the reinstall.

[dwalters711]

also John – recognizes quick fax command now sporadically in a database when first opened, could not get program to do it time after time. Should I reinstall? Byt the way, this product was reinstalled on this new machine and backup files were copied, not retored if this make any difference.

[dwalters711]

using windows virus program – Microsoft security essentials. no Norton AV on machine

[dwalters711]

thanks John, winfax 10 act 5.0 (2000). tried the unlink and relink but no good. recognizes status and ID designations in each database but not current lookup. when I did the unlink I started to get messages of coding errors: value [] should not be found in Key, HKLM HK security etc.

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