[jjjj]

Moderator, thank you very much for the additional advice about the maximum limits of fax pages in Winfax, as well as advice about Winfax Tools.

[jjjj]

Further to my last post an update that may help others.

1. I backed up the Winfax directory using a 3rd party backup program, “AIS Backup”.

2. I used “Advanced Uninstaller Pro” and removed Winfax 10.03. This time it uninstalled without stopping.

3. I rebooted and deleted the Winfax folder.

4. I restored the Winfax directory from the backed up archive made in 1. above.

5. I then reinstalled a fresh Winfax v10.03 program from the Winfax CD over the restored Winfax directory.

The result was Winfax working perfectly !!! And the Winfax print driver reinstalled and now multi-page Winfax driver printing is working again.

I still have a problem with the backup program inside Winfax being unsuccessful and not working with an error:

<> C:WinFaxData8093006.FXD
<> ** Did not commit changes to the above store **

but I don’t care as I realize I don’t need the internal winfax backup to work as I can simply backup the Winfax directory and default data sub-directory regularly and automatically and restore it if a problem using a standard 3rd party backup program.

I will experiment to see if I can fix the winfax error message in the internal winfax backup as I would prefer an additional insurance against failure of the winfax directory structure, but in meantime all is working perfectly.

[jjjj]

Thanks to Moderator for your advice.

Its very useful to know that there is a max capacity for send and receive files of of 10,000 each.

I have recounted my messages, and although have 6000 lines in the winfax backup report and 13000 files in the data directory, the actual log count of fax messages is about 2000 in each of send and receive.

It looks like I may have had another issue with the Winfax backup program, as following your advice, I transferred half the files to another message store but I found I still had problems with an unsuccessful back up, this time with error message in the backup log of a “file not found”, even after using the Winfax maintenance utility to rebuild the Phonebooks/Log.

The reason I wanted to do a backup was to fix the printer driver in Winfax and then to do a restore after, as only the first page of faxes are being printed with the Winfax driver and the rest of the pages on multi-page faxes seem to get stuck in the Windows Printer Spooler without being printed to Winfax.

I uninstalled Winfax from the control panel and it unfortunately it stopped during the uninstallation. And I tried reinstalling but get message to say cannot as there is a prior installation.

Fortunately I made a backup of the windows registry and the Winfax directory using regular third party backup software and was able to restore the Winfax program to its former position.

My new puzzle now is to try and figure out the best way to completely uninstall Winfax 10.03 so I can make a fresh re-install.

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