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  • in reply to: changing area code causes fatal exeption message #9261

    JohnD
    Participant

    These steps apply to Windows XP only. If you are using another operating system, they do not apply.

    1. Start WinFax Tools.
    2. Click on No Pages Fix, and apply fix. OK when done.
    3. Click on Fix Viewer DLL security, if it says it has already been applied OK, else, apply it.
    4. Click on Fix Entry Problem – follow instructions on screen regarding checking or unchecking Advanced Text Services.

    After following all these steps you need to reboot the PC.

    After rebooting, start WinFax Tools again.
    1. Click on Start Controller.
    2. Click Start Fax Manager.
    3. Now go into WinFax dialing setup screen and try adjusting the area code again.

    If this does not work, then check if you are using a non-English keyboard setting in Windows XP. Try disabling it, or setting it to English only, reboot, then try again.

    in reply to: external modems #9149

    JohnD
    Participant

    I have locked this topic and moved your message to a new topic, as the conversation is no longer related the original topic of external modems. If you are posting a new message that is unrelated to the original topic, please create and post a new topic. This is easier to follow, and allows others to selectively search for answers based on the topic description.


    JohnD
    Participant

    I’ve posted a reply to your question in your other posting regarding Outlook 2007.

    in reply to: can’t import contacts from outlook 2007 to winfax #8871

    JohnD
    Participant

    From Outlook 2007, You need to export your contacts to a Text file, such as CSV or Tab Separated Values.
    Then import in WinFax. WinFax does not link to Outlook 2007 directly.


    JohnD
    Participant

    The reason why 0 (zero) is not being stored in the Excel cell is probably because you have the cell properties set to Number. You need to use Text cell formatting in Excel.

    You can also add 0 to the prefix in WinFax, so it will dial 0 prefix before all numbers. But, you should have proper number in the phonebook, so I recommend making sure the entire number is stored in your Excel spreadsheet before you import.

    Also, Outlook 2007 isn’t compatible with WinFax. So importing your data into Outlook 2007 won’t allow you to access this phonebook directly from WinFax.

    in reply to: winfax phonebook to a doc or txt file #5912

    JohnD
    Participant

    @nmo111 wrote:

    how can i import contacts from ms excel into phonebook?

    You need to Export your Excel spreadsheet to a format that can be imported into WinFax.

    In Excel,
    Try exporting as .TXT (delimited) / CSV (comma separated value)
    http://office.microsoft.com/en-us/excel/HP100997251033.aspx

    then, import in WinFax.
    On the Go menu, click Phonebooks. The Phonebook window opens
    In the phonebook list, click the phonebook or folder into which you want to import the recipient records.
    On the File menu, point to Import and click Phonebook. The Import Phonebook wizard starts.
    In the Format drop-down list, click the appropriate file format and follow the instructions on the screen. Click Next to proceed.
    On the last panel of the wizard, click Finish to import the phonebook.

    in reply to: import contacts from excel to outlook #8870

    JohnD
    Participant

    A Quick Google search finds how to import contacts from Excel to Outlook.

    http://office2010.microsoft.com/en-us/outlook-help/import-contacts-from-excel-to-outlook-HA001096423.aspx

    in reply to: Fax Viewer error opening FXM from Outlook 2010 #8873

    JohnD
    Participant

    I don’t think this is a problem with WinFax, since you can open the FXM file outside of Outlook once it is saved. Outlook 2010 downloads the FXM file into a temporary folder location, called the Outlook Secure Temporary Folder, so I am guessing the failure is reading this file from this location.

    You should look at this registry key to determine where your Outlook 2010 Secure Temporary folder is located.

    HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0OutlookSecurityOutlookSecureTempFolder

    Here are some other articles for this:

    http://www.technipages.com/outlook-cant-create-file-error-when-opening-attachment.html
    http://www.howto-outlook.com/products/outlooktempcleaner.htm

    in reply to: HOW TO UNINSTALL WINFAXPRO 10.02 #8869

    JohnD
    Participant

    @whitesmile wrote:

    I had/have the same problem. the WinFaxClean did not do anything for me. I am unable to uninstall or reinstall and cannot use at all at this point! Actually the version I was using is 10.0.

    Try the suggestions in my reply to you in this thread
    viewtopic.php?f=24&t=607

    in reply to: Uninstall WFP 10.03 – Unable to Uninstall WFP 10.03 #5683

    JohnD
    Participant

    @whitesmile wrote:

    I have a similar problem and cannot uninstall or reinstall . Tried the WinFaxClean program recommended, however no luck. Any other suggestions?

    Tr y this as it should allow you to reinstall WinFax;

    Download WinFax Tools.
    Click Install & Setup Tools
    Click Delete Install Entry.
    Click Yes to remove install entry.

    You can now attempt to reinstall WinFax PRO.

    If you need to UNINSTALL WinFax, once you have completed the reinstall of WinFax (and rebooted the computer)
    you can then perform an uninstall from Add/Remove Programs after the installation is complete.

    in reply to: HOW TO UNINSTALL WINFAXPRO 10.02 #8864

    JohnD
    Participant
    in reply to: Client cannot connect to Host #8863

    JohnD
    Participant
    in reply to: WFXCTL32.EXE has encountered a problem and needs to close #7224

    JohnD
    Participant

    try rebooting the fax host
    if the problem goes away after a reboot of the fax host, then the root of the problem is likely the host machine.

    in reply to: Problems receiving faxes #8862

    JohnD
    Participant

    I suggest posting more information such as the type of fax modem you are using.
    If you have other devices connected to the same telephone line, disable them temporarily to determine if they are the cause of the problem.

    in reply to: Outgoing faxes by time zone #8861

    JohnD
    Participant

    There are different ways to accomplish this, but the main issue is you have to somehow sort the fax numbers based on their location.

    This involves knowing which area codes belong where, example. 212 is New York, While 707 is California.

    WinFax doesn’t do this, and I am not aware of any software for faxing that can do this, but you can sort phonebooks in WinFax by the fax number.

    So if you have one large phonebook, you have to manually inspect check recipient and copy them into the new phonebook you want.

    so, you might have 5 different phonebooks that represent each timezone in North America.
    your master phonebook contains all the fax numbers, you manually copy each one to the appropriate phonebook.

Viewing 15 posts - 1 through 15 (of 548 total)