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August 24, 2007 at 5:25 pm in reply to: Can’t fax straight from Word or Excel – No icon on toolbar, faxing manually #7885MilestoneManMember
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I checked that box and closed Word and nothing happened. No icon and no direct 1 click operation for faxing. Where else do I look?
August 21, 2007 at 11:27 pm in reply to: Can’t fax straight from Word or Excel – No icon on toolbar, faxing manually #7883MilestoneManMemberModerator,
Which product is it no the site and how much is it?August 21, 2007 at 5:48 pm in reply to: Can’t fax straight from Word or Excel – No icon on toolbar, faxing manually #7881MilestoneManMemberWhere do I look for the Macro?
August 20, 2007 at 8:32 pm in reply to: Can’t fax straight from Word or Excel – No icon on toolbar, faxing manually #7879MilestoneManMemberIs this the only way to get the icon in Word, etc.? And what is the product name. I couldn’t find it.
March 10, 2007 at 6:49 am in reply to: WinFax won’t fax any docs, only their cover sheets – Can’t get anything to fax. #8407MilestoneManMember@Moderator wrote:
@MilestoneMan wrote:
Thanks, but none of that helped. I know WinFax pretty well, having used it for 10 years. I know that last time this happened, it was resetting the registry that helped, but now it’s not a supported product by Symantec.
Any ideas on how to do the registry settings?
What version of WinFax PRO and Windows are you using?
there are a lot of registry settings in WinFax. Finding which specific registry setting (if any) that is corrupt depends exactly where the problem exists. Usually, running WTNSETUP will rebuild any missing settings. It may not properly repair an existing setting that is corrupt. The maintenance tool in WinFax PRO 9/10 does allow you to “reset” some registry keys.
Do you have the printer driver installed? I assume you do, since you wouldn’t be able to print to WinFax in any other application.
What happens when you click on FILE, PRINT and select WinFax as the printer? Does the Send Dialog box appear? Does only the cover page (if selected) appear with the printed document missing from the view in the Send dialog box?
Yes, a send dialog box shows up when I print to WinFax. It just doesn’t show a document except the cover sheets.
March 10, 2007 at 6:48 am in reply to: WinFax won’t fax any docs, only their cover sheets – Can’t get anything to fax. #8406MilestoneManMemberI’m running 10.03 and I do have the WinFax default printers, and it will show the cover sheets, just not any type of document that needs to be printed. I ran everything you suggested and I guess I need to try to find out which registries are corrupt. It’s the only thing I can think of. Any suggestions on resetting registry values or settings?
March 10, 2007 at 1:54 am in reply to: WinFax won’t fax any docs, only their cover sheets – Can’t get anything to fax. #8404MilestoneManMemberThanks, but none of that helped. I know WinFax pretty well, having used it for 10 years. I know that last time this happened, it was resetting the registry that helped, but now it’s not a supported product by Symantec.
Any ideas on how to do the registry settings?
March 9, 2007 at 6:23 pm in reply to: WinFax won’t fax any docs, only their cover sheets – Can’t get anything to fax. #8402MilestoneManMemberDear Moderator,
The running of WTNSETUP.EXE didn’t work. It still won’t fax anything except their cover sheets. How do I find and clear up anything in the registries????
March 9, 2007 at 4:22 pm in reply to: WinFax won’t fax any docs, only their cover sheets – Can’t get anything to fax. #8401MilestoneManMemberThanks, but how do I do that? ???
Brian
March 8, 2007 at 10:25 pm in reply to: WinFaxPro 10.02 Send Problem – Send Dialog window doesn’t display page #8035MilestoneManMemberI had the same problem and got Symantec’s techie to help me through emptying out some registry areas, but now they don’t support it. I’m having the same issue again and don’t know what to do. Uninstall and reinstall won’t fix it.
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