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Viewing 15 posts - 1 through 15 (of 60 total)
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  • in reply to: Please try powering #8544
    paulcarter
    Member

    TAPI settings. zoom 3049c model with serial number containing c and not L which means it has a conexant chip not a lucent chip inside. it is a eternal serial modum with a conexant chip that you sent me the link for before that you recommend is best modem to work with winfaxpro that is not cheap to buy. most of problems went away but this comes especially when sending dark letterhead that uses more toner or ink on the the receive fax side. please send to my email when you reply. it not happen before and why reply is so late.

    in reply to: Transfer phonebook log to another Winfax #9529
    paulcarter
    Member

    I want to transfer all phonebooks not just default phonebook. I thought I could go to program set up. open back up and restore, then backup just phonebooks to thumbdrive and then restore it on new computer with winfax. Will this work and copy all phonebooks? Can you send a link to documents how to import phonebooks

    in reply to: Restore from backup issue #9406
    paulcarter
    Member

    just got this alittle late but what I did was remove the data file from winfax then copied data file from thumbdrive to winfax file and problem solved. then I deleted the extra symantec and winfax file that I had previously copied from thumbdrive to same files. As a finishing touch I rebuilt phonebooks and logs with winfax tool. I do wish I would have backed up phonelogs first before remove and replaceing data file, being human I forgot. All data appears fully restored now from when I backed it up.

    in reply to: Restore from backup issue #9404
    paulcarter
    Member

    I went to local disc C, then program files then symantec then to winfax then to data. then opened up thum drive and copied data to data with winfax closed. when that not work i copied winfax to winfax, no work and went to symantec to symantec. Now when I go to program files click symantec there is a new symantec file again where you see winfax file. when i click winfax i see new winfax file where you see data file. I think I should delete these new files. I also looked on the thumbdrive I backed up files and see in data file a ton of fxd and fxr files that are recent to 2/2012 but winfax is only showing up to 3/2011. Should I move the information from thumbdrive to desktop and then copy data to data? Since I dont know I REALLY NEED YOUR HELP.
    Please advise correct way to restore

    in reply to: Calender #9217
    paulcarter
    Member

    Ok I thought so but I knew you would know for sure. I did find a backward way by adding misc. to show on phonebook logs. I put notes when to call back. True it is not a calender and takes a little more time but something is better than nothing.

    in reply to: toolbar issue #9194
    paulcarter
    Member

    I am starting to think I am making headway at getting winfaxpro in top order now that its yours too. first time I tell you problem and it occours with yours too. I must say you have helped tremendously. I think its command and utility bar with mine as well too. I have giving you a brand new issue never known before. Can you see if it can be fixed? Being new problem I understand it may take a several days or week to study and see if it can be worked out. My only other issue is winfax wont back up which is common problem I see in forum and in some cases it wont back up for various reasons. I will post a new topic when I get to addressing that. I am just giving myself kudos or a pat on the back now because I finally cant blame my system or me, but then I have been at it for 5 months doing everything you instruct and say is best to use with winfax. No way I could have done it or got this far without you. Can you see if the toolbar can be fixed and let me know?

    in reply to: fax ext. does not work #9222
    paulcarter
    Member

    Thankyou, You wont read what you told me in the winfax owners manual anywhere about the commas creating a 2 second delay amoung many other things I have learned from you. Wish I could buy you dinner or a beer, you richly deserve and earned it. Thanks for the tip 😀

    in reply to: toolbar issue #9192
    paulcarter
    Member

    Thankyou I have followed the steps and all the options on the toolbars are there that was not there before I followed your steps.
    Then I closed winfax(only winfax not the controller) and reopened winfax. from the receive log I opened viewer for fax received. again it does not show the command toolbar. if I click tools in the viewer then click customize toolbars I see 4 toolbars, 1st command toolbar, 2nd. utility toolbar, 3rd. Drawing toolbar, 4th. font toolbar. without making any changes and clicking ok the command toolbar returns on the viewer. however close winfax and reopen winfax and the command toolbar disapears again. I can create this problem 100 percent of the time by closing winfax and reopening it. Also clicking tools on top and then clicking setup i see there is a check mark on use settings from last session. even if you uncheck it there is no change. I have left it with a checkmark to use settings from last session. this additional information I hope is helpful on troubleshooting but please let me know if and what additional information could be useful.

    in reply to: toolbar issue #9190
    paulcarter
    Member

    It has been over a week and I never seen this much of a late reply. Either this is something you do not know how to resolve and cant be fixed or your still trying to figure out a solution. In any case this is not a huge problem and you have been the only one to solve not some BUT ALL MY HUGE ISSUES. if you can let me know if this is a problem that can be fixed or is just how winfax works.

    in reply to: toolbar issue #9189
    paulcarter
    Member

    On the viewer I do see some toolbars always but not all of them. when you open the viewer and click on tools then customize toolbars I see 4 different types of toolbars. what I notice is if you wanted to click text box to type something on fax, the bold,italic and underline has disappeared for one thing, print preview or print, open page or rotate page buttons also disappear on toolbars but if I go to tools and custmize toolbars and checkmark large buttons or uncheck it if it was already checked the bold,italics,underline options reappear as well as all the options in the toolbars. I dont know which of the four toolbars is losing options on a daily basis and happens frequently or on restart even though I closed program and controller before shutting down.
    As far as log verification issue that has stoped after shutting down controller and program before shutting off computer as you mentioned to do. Please let me know if you need any additional information regarding the toolbar issue. I have not notice problem when sending faxes and annotate, mainly just when you receive fax and open viewer.

    in reply to: sending email with winfax #9186
    paulcarter
    Member

    Downloaded free version from your link and that did the trick! PROBLEM SOLVED!! THANKYOU…

    in reply to: sending email with winfax #9184
    paulcarter
    Member

    Tried changing format but no luck. can you send me a link where to install PDF generating software (such as PrimoPDF) that can generate PDF files from any printed document?

    in reply to: sending email with winfax #9182
    paulcarter
    Member

    format say ASCII OR dBASE. Which should I choose and what would I do next?

    in reply to: How do I change font size in phonebooks #9179
    paulcarter
    Member

    In order to change dpi setting it says I need to put original cd in that came with computer. I am worried I might screw up computer or erase everything and bring computer back to original form whitch would erase winfax. I am not computer savy so I will wait for computer technician to come and I will try changing dpi settings.

    in reply to: resends fax after already sent #9118
    paulcarter
    Member

    My initial string sequence currently reads: AT&F&D2&C1&K3S7=55. it is not exactly the same as your example. I am just double checking with you should I change the initializing string sequence to: AT&F&C1&D2&K4S7=55(as your example) or change it to: AT&F&D2&C1&K4S7=55
    I have followed all other steps suggested and changed settings as mentioned. I noticed the 2d compression is checked/on under ecm options that are unchecked. is that ok to have 2d compression checked?

Viewing 15 posts - 1 through 15 (of 60 total)