[poulcar]

I followed each step exactly. After rebooting, I still get the same error of access is denied. 🙁

[poulcar]

I have tried running “wtnsetup.exe” from the WinFax directory. I have tried the IE7 fix again.

I am still getting the same message no matter what I try. I tried removing IE7 and installing Winfax. I don’t know what else to do.

[poulcar]

Okay.

Three weeks ago, I had Winfax Pro working perfectly. My system is Windows XP SP2 w/ IE7. My host is W2K w/ SP4.

This configuration has worked for at least three years. At that time, I uninstalled some programs that I no longer wanted or needed. When I went to start Winfax, I received an error message about not being able to connect to the host. I received the error message to check that this is the correct host name. I have tried uninstalling Winfax and then reinstalling. I did the same thing with the host machine.

But no luck. To verify that I didn’t do anything stupid, I installed Winfax on another XP machine and it works beautifully. I really need to get this fixed because I work in our accounts payable dept and I have faxing invoices and other documents for years this way. Now, I have to print them out and go the fax machine.

So, someone PLEASE HELP!!!!

P.S. I have tried all the fixes that was suggested for IE7. That did not work at all.

[poulcar]

I want to say I’m sorry but the above solution still does not work. I still receive the error about the host name.

[poulcar]

Other clients can connect without any problems. I even set up another host and could not connect to that one.

IE7 was installed on this machine when it was first released. I am now wondering if I need to reinstall IE7. What do you think?

[poulcar]

Everything is fine. The versions on the host and client are the same. The version of Norton that we have does not have worm protection that I can see that can be configured at the client level. Also, my firewall has “wfxctl32.exe” in the exception list.

Like I said, this configuration worked fine for 2yrs until last week when I uninstalled a couple of programs that I had no use for.

And I don’t know what happened. And no, I don’t remember the programs that were uninstalled.

[poulcar]

The only firewall is XP’s firewall. Since this is a business, the only virus protection is Norton Corporate Edition v7.6. (Don’t ask)

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