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  • in reply to: Fix Entry Problem #9321

    OK, tried that and Winfax is still working but Word is still crashing. The rest of the Office Suite is working OK but I think I’ll just try an uninstall on Word and do a fresh install. Thanks again!

    in reply to: Fix Entry Problem #9319

    : ) OK, I did that, Advanced Text services was disabled and I enabled it, turned off complex script and east-asian languages as well.

    I have been able to finish all the settings and caller options I need for Winfax, seems to be sticking and dialing out OK. Receiving calls just fine now. Phonebook entries are OK as well.

    One problem arose immediately, not with Winfax but I assume from turning off some of my language options … My MS Word crashes now immediately upon opening it. Wondering if I should remove and reinstall Office or if it is going to be safe to just enable the complex script options and languages and see if that fixes Word and does not mess with Winfax any longer?

    I do have to use the recognition of foreign languages for work in both email and Word, but not in Winfax. I do not reply in any language other than English though.

    Thanks again for any help you can give!

    in reply to: Fix Entry Problem #9317

    Windows XP Home SP3, Winfax Pro 10.0.2001.910, installed as user with Administrator privileges, I do not use any other language or keyboard settings (US English) although recognition of such is enabled.
    I am using Winfax Tools version 1.0.40 and have used the following quick fixes, Compatibility Check, Winfax No Pages Fix, Fix Entry Problem, Fix Viewer DLL Security and Set Default Fax View. I do not seem to having any major problems other than the Entry Problems. I think all else would be working as it should if I were able to make the necessary changes to all of the setup items there and ‘make them stick’ I’m fairly certain I could then import all of my old logs from version 8 and have full access to my files and records again.

    Thanks in advance for any help you can provide.

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