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ringadealMember
many thanks for your prompt reply. Do you know if faxtalk has a feature that enables filtering a phonebook against an existing file to eliminate the fax removal requests for a fresh campaign?
ringadealMemberfaulty phone jack it is!!
ringadealMemberprint quality was fine for quite some time now and now the issue has resurfaced.
With the other suggested changes still in place, do we now resort to believe this must be static on the line?
Is it possible for static to exist even though it is not detected when speaking on the phone but yet only winfax is sensitive to it?
thanks again!
ringadealMember2.0
2 is not an available option
ringadealMemberchange class to 2 and issue still persists
haven’t experienced static on the line lately.
any other suggestions?
re-installation of winfax? reinstallation of drivers? etc
ringadealMemberthanks for your reply. i have done as suggested and will see if the issue persists
ringadealMemberUS Robotics 56K external modem / port TAPI / initialize at 38400 / Modem Type Class 1
if all settings seem fine, noise on the line is indeed a possibility since i do occassionally receive static on the phone line.
thanks for removing the attachment. It was my intention to do so after receiving a reply.ringadealMemberthanks for your reply. is there a way this can be done without winfax tools?
my office in canada does not have an internet connection so the winfax tools cannot be downloaded.alternatively, will winfax tools work if downloaded, saved onto a cd and installed onto the computer? i understand that the internet is used when checking for latest program versions so not sure if will work when using off of a cd
ringadealMemberthanks for all your help
do you have any suggestions for the problem of faxes getting stuck in the oubox repeatedly after short durations of winfax working properly (after repeated logs rebuilds)?
ringadealMemberthanks for your reply.
error persists even when started from winfax folder rather than within the application.
ringadealMemberit appears that all is properly connected with the us robotics modem.
Is there another way to determine the computer’s recognition of the us robotics modem other than via winfax?
and regarding the fax talk software, is there any major winfax feature you feel that this faxtalk software does no provide. I remember reading how getfaxing has tested several fax programs to find that none comes close to winfax, has this changed with faxtalk?
thanks!
ringadealMemberA technician has installed the necessary hardware and the modem has been successfully detected by the computer. The initial attempt to send faxed through 2 lines has been successful and the status dialogue displayed both modems in action. However, the external US Robotics modem no longer operates. Faxes are only being sent from the Conexant Modem. This occurs even after a fresh computer boot.
In the program setup dialogue box, under the “Modems and Communication Devices”, US Robotics is no longer listed. I clicked on “Add” and US Robotics is listed with the words “Not Present”. What does this mean and how do I resolve this issue?
By the way, is FaxTalk FaxCenter Pro 7.5 software created by your company? Is it comparable to winfax plus more and less buggy?
ringadealMemberthanks for your detailed response!
ringadealMemberokay. the us robotics modem has arrived (at a remote location) and the person connecting it has advised that there is only one port on the computer to attach it to. This port, however, is currently occupied by the monitor. Is there some kind of adaptor that I can either reroute the monitor into or the fax modem into? If yes, please state how this device would be called.
ringadealMemberone additional question,
from my understanding, with the use of 2 phone lines/modems and winfax, winfax can dial using line 2 to send a fax to one recipient even though a fax is in middle of transmitting using line 1. Technically, I can send twice the amount of faxes in the same amount of time? Please confirm.
thanks (what would the world do without your winfax support)!
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