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  • in reply to: Cancel Send dialog – WinFax hangs at appearance of above #8185

    Yes, the WinFax test page was successful.

    Yes, WinFax v10.04 is used to support successful fax sharing on an XP SP2 – based network.

    No, not printing the same fax from the Viewer … opening a fax event from Message Manager (Receive Log) to display within the Viewer; selecting some pages to send which opens the Send window; closing the Viewer; opening a different fax from Message Manager (Receive Log) to display within the Viewer), selecting some pages to send to the pre-opened Send window; closing the Viewer; et cetera.

    Yes, I’ve tried combinations of other events / faxes from within the Viewer; same result.

    No, it doesn’t hang given a certain number of pages, and as a sidenote, I’m pretty religious about clearing temporary files and keeping a fair bit of space available on the partitions where WinFax program and data reside.

    No, not using the “Mini” viewer …

    Using “Insert Fax From Log” offers no difference in behaviour.

    There seems to be a difference in behaviour between using “File>Send…” and “File>Print…” from within the Viewer.

    If I use “File>Print…” exclusively from within the Viewer for page assembly, things continue without a hitch.

    However, starting with “File>Send…” and then using “File>Print…” within successive Viewer sessions to build an outgoing fax leads to the stated hang issue.

    in reply to: Cancel Send dialog – WinFax hangs at appearance of above #8182

    By direct response, I can print to both the 100×100 and 200×100 (Photo Quality) drivers – and both bring up the Send dialog as expected.

    The issue is that after the Send dialog comes up, and I use the Message Manager to choose another event from which I want to retrieve a page to “print” from the WinFax Viewer (as WinFax doesn’t allow two ‘Send’ windows to be open concurrently), the expected page:

    a) appears to be printed / spooled from within the Viewer;
    b) doesn’t appear within the Send dialog;
    c) attempts to close the Send window to start the process again freezes WinFax apps with a ‘Cancel Send’ dialog box with the text ‘Please wait…’ in it and no other actionable buttons or window controls

    The workaround I’ve since developed is to log off the user and log on. This is better than rebooting, though not by much …

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