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Support

Unable to locate the installation log file WFXUNIST.ISU

Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.” This is an error that causes an uninstall of WinFax PRO to fail.  This file is an un-installation log file that is generated by a third party installation tool called Install Shield. Its automatically […]

Symantec WinFax PRO and Microsoft Windows 7 compatibility

This document contains outdated information on products that may no longer be available or have changed since this document was published, we provide it here for reference only. Many of you held off upgrading from Windows XP to Windows Vista and are considering the upgrade to Microsoft’s latest operating system Windows 7 (or even Windows 10), but are […]

Security flaw found in ActiveX Control used by Symantec’s WinFax PRO

An important update to all WinFax PRO fax users  UPDATED NEWS : Microsoft releases “ActiveX Killbits” Security Patch for XP February 9th, 2010 (See below) A security flaw (called a Remote Buffer overflow) with a specific ActiveX Control that is used by WinFax PRO was reported. This type of security flaw is fairly common with […]

Using WinFax PRO with your DSL Modem (Sending Internet Faxes)

  Shown above is a typical internal PC fax modem and a DSL modem At one time, fax/modems were a common hardware item that were bundled with many PCs.  In an effort for computer manufacturers to reduce prices, and because of the decline of dial-up Internet modem usage, fax/modems are not usually bundled with a computer and must be purchased separately as […]