FaxTalk fax software

FaxTalk Support Services

FaxTalk Support

We connect via remote assistance and help you with your fax software installation, setup of a fax modem, troubleshooting error messages, diagnosing issues with sending or receiving faxes, setup of network fax sharing, fax merge broadcasting and more. We can also assist in migrating your WinFax PRO™ phone books and faxes to FaxTalk software. Pricing is per workstation and most incidents are our flat rate pricing. Data recovery, image conversion, phone book recovery and repair and some other custom services incur additional fees. All service pricing does not include any FaxTalk software license(s).

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We are GetFaxing.com, an authorized reseller of FaxTalk software. We offer affordable per-incident FaxTalk support services for your fax software and hardware that is no longer under support warranty. A support engineer specialized in the software and hardware will connect using remote access to your workstation or server. We can also help with installation and setup or to troubleshoot and repair a problem. We have over 20 years’ experience in fax software and hardware and specialize in desktop and fax server software using FaxTalk. If you have any questions about our service, contact us.

How to order FaxTalk Support Services

Click Add to Cart button to order. Payment is via our secure checkout.
Chat or e-mail us to schedule an appointment. Support hours are Monday – Friday 8:00 AM – 4:00 PM (Pacific Time) (GMT -8). Weekend or after-hours support is available on request and may incur additional fees.

How do we connect with you?

Our FaxTalk support service is via remote support. The Remote Assistance Tool software we provide you will allow our support engineer to troubleshoot your computer by connecting to your computer via the Internet. Our tool is secure, easy to use, works through virtually all home or office firewalls. It requires no installation or configuration. All you do is download, launch the program and send us your session code.

What about privacy and security?

Our Remote Access Tool encrypts all data end-to-end using 256-bit Advanced Encryption Standard (AES). AES is the NIST-approved (National Institute of Standards and Technology) successor to DES. The Remote Tool is digitally signed so nothing can be altered or updated by any individual without the private key, ensuring the integrity of the Remote software and preventing security risks

FaxTalk Community Support Forums

Visit our community support forums for FaxTalk software. Find answers and ask questions about FaxTalk and FaxTalk related products.