How to order Remote Support Services
Select the appropriate remote service you require (see below) and Click Add to Cart button to order. Payment is via our secure checkout with Visa or Master card, or secure Paypal Checkout (Visa, Master card, American Express, Discover, Debit card etc.)
Chat or e-mail us to schedule an appointment. Appointments are available at first come, first served basis. Regular support hours are Monday – Friday 8:00 AM – 4:00 PM (Pacific Time) (GMT -8). Weekend or after-hours support is available on request and may incur additional fees.
How do we connect with you?
Our service is via remote support. The Remote Assistance Tool software we provide you will allow our support engineer to troubleshoot your computer by connecting to your computer via the Internet. Our tool is secure, easy to use, works through virtually all home or office firewalls, and requires no installation or configuration. All you do is download, launch the program and send us your session code.
What about privacy and security?
Our Remote Access Tool encrypts all data end-to-end using 256-bit Advanced Encryption Standard (AES). AES is the NIST-approved (National Institute of Standards and Technology) successor to DES. The Remote Tool is digitally signed so nothing can be altered or updated by any individual without the private key, ensuring the integrity of the Remote software and preventing security risks.
FaxTalk Remote Support
WinFax PRO Remote Support
WinFax Tools and WinFax Support Forums Subscription
Click the SUBSCRIBE button below to subscribe and register your forums account here
Included with your subscription is WinFax Tools, a support tool and subscription service that allows you to automatically fix problems with WinFax PRO. Our technicians use WinFax Tools during our troubleshooting sessions to automate many fixes that we’ve developed for WinFax PRO. Your subscription to WinFax Tools also includes access to our download area and support forums area.
Visit our support forums our support area dedicated to WinFax PRO™ and TalkWorks PRO™ software. Browse our support forums for an answer your WinFax related question or post a new question.
- Fix WinFax Phonebooks, problems entering fax numbers, user setup, dialing properties.
- Fix shutdown of WinFax when entering a fax number or CSID
- Repair repeating setup screen errors.
- Fix fax preview screen from always appearing.
- WinFax not printing fax images when faxing from an application.
- WinFax printer driver installation problems with Windows XP and 2003.
- WinFax Tools can fix ACT! 4.0/5.0 (2000)/6.0 (2004) phonebook access problems.
- Fix WinFax installation, corruption, startup problems and much more!
- Download WinFax Tools here
A Subscripton to WinFax Tools & WinFax Forums requires a Paypal account. Service is recurring and is billed $39.95 per year. You are under no obligation to continue to the service after 1 year. This service does not include Remote Support Services.
If you are a current WinFax Tools/WinFax Forums subscriber and would like to cancel the recurring billing and unsubscribe to the service click the Unsubscribe button below. You will be forwarded away from our site to a secure PayPal login screen. By cancelling recurring billing you will continue to have access to the service until your subscription expiry date.