FaxTalk fax software

FaxTalk Support Services

FaxTalk Support

We connect via remote assistance and help you with your software installation, setup of a fax modem, troubleshooting error messages, diagnosing issues with sending or receiving faxes, setup of network fax sharing, Outlook™ contact management integration, fax merge broadcasting and more. We can also assist in migrating your WinFax PRO™ phone books and faxes to FaxTalk software. Pricing is per workstation and most incidents are our flat rate pricing. Data recovery, image conversion, phone book recovery and repair and some other custom services incur additional fees. All service pricing does not include any FaxTalk software license(s).

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GetFaxing.com offers affordable per-incident FaxTalk support services for your fax software and hardware that is no longer under support warranty. A support engineer specialized in the software and hardware will connect using remote access to your workstation or server. We can help with installation and setup or to troubleshoot and repair a problem. We have over 20 years experience in fax software and hardware and specialize in desktop and fax server software using FaxTalk. We are authorized by FaxTalk.com. If you have any questions about our service, contact us.

How to order FaxTalk Support Services

Click Add to Cart button to order. Payment is via our secure checkout with Visa or Master card, or secure Paypal Checkout (Visa, Master card, American Express, Discover, Debit card etc.)
Chat or e-mail us to schedule an appointment. Appointments are available at first come, first served basis. Regular support hours are Monday – Friday 8:00 AM – 4:00 PM (Pacific Time) (GMT -8). Weekend or after-hours support is available on request and may incur additional fees.

How do we connect with you?

Our FaxTalk support service is via remote support. The Remote Assistance Tool software we provide you will allow our support engineer to troubleshoot your computer by connecting to your computer via the Internet. Our tool is secure, easy to use, works through virtually all home or office firewalls, and requires no installation or configuration. All you do is download, launch the program and send us your session code.

What about privacy and security?

Our Remote Access Tool encrypts all data end-to-end using 256-bit Advanced Encryption Standard (AES). AES is the NIST-approved (National Institute of Standards and Technology) successor to DES. The Remote Tool is digitally signed so nothing can be altered or updated by any individual without the private key, ensuring the integrity of the Remote software and preventing security risks

WinFax Tools and WinFax Support Forums Subscription

NOTE: As of 2021/10/01 This service is no longer available. Active subscriptions will be automatically discontinued / canceled in 2021. Contact us if you wish to continue service on a specific payment plan.

Visit our support forums our support area dedicated to WinFax PRO™ and TalkWorks PRO™ software. Browse our support forums for an answer your WinFax related question. The forum is no longer monitored or supported.

Learn More

Fix WinFax Phonebooks, problems entering fax numbers, user setup, dialing properties.
Fix shutdown of WinFax when entering a fax number or CSID
Repair repeating setup screen errors.
Fix fax preview screen from always appearing.
WinFax not printing fax images when faxing from an application.
WinFax printer driver installation problems with Windows XP and 2003.
WinFax Tools can fix ACT! 4.0/5.0 (2000)/6.0 (2004) phonebook access problems.
Fix WinFax installation, corruption, startup problems and much more!

Where can I get help with WinFax PRO?

WinFax PRO is a discontinued product and is no longer supported. We do offer some support services for exporting WinFax PRO faxes and phonebooks. Contact us for rates for your specific requirements.