Support, News and Updates


How to uninstall FaxTalk software

FaxTalk software utilizes the software uninstall option of Microsoft Windows so you can easily remove the software from your system. When you uninstall the FaxTalk software, your data files (contacts, logs, faxes, voice mail) will remain on the system in its current location. As a precaution, it is recommended to back up your data files […]

Windows XP Security Update May 15, 2017 WannaCrypt KB4012598

In March 2017, Microsoft released a patch as outlined in KB4012598 to close a severe security hole in the supported versions of Microsoft Windows OS.  If you have a version of Windows that automatically updates, then you are already patched for this security flaw. On May 12th, 2017, malware nick-named “WannaCry” and “WannaCrypt” infected hundreds of […]

FIXED: Unimodem Modem Audio sound driver missing in Windows 10

UPDATE: Version 1607 (Builds 14393.479 and later include this fix to Modem.sys for both x86 and x64) If you updated from an earlier version of Microsoft Windows including Microsoft Windows 7, Microsoft Windows 8.x or Microsoft Windows 10 version 1507 (build 10240) to Microsoft Windows 10 version 1511 (builds 10586) or later, the Unimodem Audio […]

Does faxing work with ZTE Wireless home phone adapters?

Many wireless carriers in the United States and Canada (AT&T, Consumer Cellular, Telus, Fido, Rogers, Koodo etc.)  are now offering a wireless home phone service that can connect your existing home telephone to the carriers cellular network. The wireless home phone service is sold as an alternative to the traditional land-line and your current land-line telephone number can be […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

Exported WinFax PRO phonebook dBASE DBF fields

When you export a WinFax PRO phonebook to a dBASE DBF format, the dBase DBF file will contain 37 possible database fields from the WinFax phonebook.  Here is a list of the possible fields exported from a WinFax PRO phonebook. COMPANY       <– company name CSID          <– caller station id, this is not the fax number but […]

Importing contacts from a Microsoft Excel CSV (comma-delimited ASCII) file into WinFax PRO 10

WinFax PRO can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) formatted file into an existing WinFax PRO phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII formatted file (such as .CSV or .TXT)  you can then import […]

How to configure WinFax PRO or TalkWorks PRO as a fax sharing host in Windows XP Service Pack 2 or 3

Reconfiguring Windows security settings To enable Fax Sharing, perform the following steps at the host computer, and then repeat sections 1-4 at the client computer. Do all of the sections in the order given. Section 1: To ensure that the Windows Firewall is enabled At the host computer, log on as a user with Administrative […]