Support, News and Updates


Exported WinFax PRO phonebook dBASE DBF fields

When you export a WinFax PRO phonebook to a dBASE DBF format, the dBase DBF file will contain 37 possible database fields from the WinFax phonebook.  Here is a list of the possible fields exported from a WinFax PRO phonebook. COMPANY       <– company name CSID          <– caller station id, this is not the fax number but […]

How to create a new message store in WinFax PRO or TalkWorks PRO

Step 1 – Update WinFax PRO and TalkWorks PRO using WinFax Tools Move/Copy Compatibility Fix. (You can skip this step if you have already applied this update to your installation.) For subscription information, visit WARNING: There is a known compatibility issue with Windows XP, 2003 and 2000 that can cause you to lose faxes […]

How to configure WinFax PRO or TalkWorks PRO as a fax sharing host in Windows XP Service Pack 2 or 3

Reconfiguring Windows security settings To enable Fax Sharing, perform the following steps at the host computer, and then repeat sections 1-4 at the client computer. Do all of the sections in the order given. Section 1: To ensure that the Windows Firewall is enabled At the host computer, log on as a user with Administrative […]

Importing contacts from a Microsoft Excel CSV (comma-delimited ASCII) file into WinFax PRO 10

WinFax PRO can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) formatted file into an existing WinFax PRO phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII formatted file (such as .CSV or .TXT)  you can then import […]

How to set up and troubleshoot Distinctive Ring with WinFax PRO or TalkWorks PRO

NOTE: WinFax PRO or TalkWorks PRO does not support distinctive ring when using Windows XP, Windows 2000 or Windows NT 4.1. The following information is reference for troubleshooting distinctive ring when using an older supported operating system, such as Windows 9x. Distinctive Ring is a telephone service that enables you to use two or three […]

File extensions used with WinFax PRO and TalkWorks PRO

Extension Description Default Installation Location *.AAR Rasterized Binary Attachment DATA subfolder of WinFax PRO/TalkWorks PRO installation folder *.CVP WinFax PRO cover page. COVER subfolder of WinFax PRO/TalkWorks PRO installation folder *.CVR Filled cover page text. (From Quick Cover Page) DATA subfolder of WinFax PRO/TalkWorks PRO installation folder *.DAT Configuration files. For some WinFax settings. *.DB […]

WinFax PRO 10.04 update

The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. WinFax PRO 10.04 is the last update patch file released by Symantec, before you update to this version you need to determine the version of WinFax […]

Where to buy WinFax PRO

This document contains outdated information on products that may no longer be available or have changed since this document was published, we provide it here for reference only. Symantec WinFax PRO is a discontinued product that is no longer sold by the manufacturer. The software and technical support was discontinued in June 2006. The last […]