A compile error in a hidden module or run-time error occurs when you click Yes to start the fax merge. This halts the execution of the merge. This error occurs if you are using Microsoft 365 or Word 2024. In Microsoft 365 and Office 2024, the settings for ActiveX controls have changed to be disabled […]
You updated your Microsoft Office 2016/Office 365 to version 1910 build 12130.20272 (October 30th, 2019) or later and use the Fax Merge to send e-mail from FaxTalk. When merging, you may see the error “It appears the fax number field you selected contains email addresses. You must configure FaxTalk to send email before you can […]
When you perform a FaxTalk Fax Merge, the merged pages are processed sequentially and are transmitted to FaxTalk software one at a time. Each unique page that is processed could trigger an error if a faulty condition is raised. When this happens, the merge will not continue and the link between FaxTalk and Microsoft Word […]
Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]
This message can appear if you are using a 64 bit version of Microsoft Word with the FaxTalk Fax Merge. By default, Microsoft Office (versions 2010 and higher) install the 32-bit version of Office even if your computer is running a 64-bit edition of Windows. FaxTalk Fax Merge requires a 32 bit version (the default and recommended […]
This error message can appear if you've installed the Microsoft Word XP / 2003 and the Microsoft Word 2007/2010/2013 version of the FaxTalk Merge installation files on the same computer. In Windows, Point to Search or Find, and search for Programs & Files or All Files and Folders. In the Named field, type: FaxTalk2k7.dotm and then click Search. […]
Depending on the security level you have set in Microsoft Word 2007/2010, after you install the FaxTalk Merge Macro, you may be presented with a warning message. This security warning prevents macros located in non-trusted folder from executing automatically. The following steps will allow you to confirm to Microsoft Word that the FaxTalk […]
IT IS STRONGLY ENCOURAGED TO ALWAYS USE HIGH LEVEL SECURITY IN MICROSOFT WORD AND DO NOT RUN UN-SIGNED MACROS From an unknown source. Malware payloads distributed as a Microsoft Word document may contain macros that can download and infect malware on your computer. This document applies to Microsoft Word XP, 2002 and 2003. To adjust […]
One of the following error messages may appear when there is a failure within the FaxTalk API. “Unable to create sendjob” “Initialization failed”, “Time out waiting for print job”, “Timed out waiting for print job to finish.” Method “PrintToAttachment” of object “IFaxTalkAPI” failed . Please check for the following: Confirm that the FTclctrl.exe program (FaxTalk […]
Immediately after performing a FaxTalk Fax merge, you may see the following error message appear: Error 5852 Requested Object is not available or Automation Error: The object invoked has been disconnected by its client. This error message can occur when your database source (Mail Merge Source) contains more than 10,000 recipients. There is an (undocumented) […]