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Sending e-mail from FaxTalk Fax Merge is not working after updating Office 2016 version 1910 build 12130.20272

You updated your Microsoft Office 2016 to version 1910 build 12130.20272 (October 30th, 2019) or later and use the Fax Merge to send e-mail from FaxTalk. When merging, you may see the error “It appears the fax number field you selected contains email addresses. You must configure FaxTalk to send email before you can continue […]

Check for Microsoft Word mail merge data source errors prior to starting a FaxTalk Fax merge

When you perform a FaxTalk Fax Merge, the merged pages are processed sequentially and are transmitted to FaxTalk software one at a time. Each unique page that is processed could trigger an error if a faulty condition is raised. When this happens, the merge will not continue and the link between FaxTalk and Microsoft Word […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

Error “Unable to create sendjob” or “Initialization failed” when sending a fax merge

One of the following error messages may appear when there is a failure within the FaxTalk API. “Unable to create sendjob” “Initialization failed”, Method “PrintToAttachment” of object “IFaxTalkAPI” failed . Please check for the following: A) If you are using an older version of FaxTalk (version 7.5), the build revision of FaxTalk must be at […]

Wrong number of arguments or invalid property assignment when clicking on a Fax Merge icon

This error message can appear if you've installed the Microsoft Word XP / 2003 and the Microsoft Word 2007/2010/2013 version of the FaxTalk Merge installation files on the same computer.   In Windows, Point to Search or Find, and search for Programs & Files or All Files and Folders. In the Named field, type: FaxTalk2k7.dotm and then click Search. […]

Microsoft Forms: Could not load some objects because they are not available on this machine.

This message can appear if you are using a 64 bit version of Microsoft Word with the FaxTalk Fax Merge. By default, Microsoft Office (versions 2010 and higher) install the 32-bit version of Office even if your computer is running a 64-bit edition of Windows. FaxTalk Fax Merge requires a 32 bit version (the default and recommended […]

How to configure the security settings in Microsoft Word 2010/2007 for the FaxTalk Fax Merge macro

Depending on the security level you have set in Microsoft Word 2007/2010, after you install the FaxTalk Merge Macro, you may be presented with a warning message.   This security warning prevents macros located in non-trusted folder from executing automatically.   The following steps will allow you to confirm to Microsoft Word that the FaxTalk […]

Error : 5852 “Requested object is not available.” or “The object invoked has disconnected from its clients” when performing a fax merge

Immediately after performing a FaxTalk Fax merge, you may see the following error message appear: Error 5852 Requested Object is not available or Automation Error: The object invoked has been disconnected by its client. This error message can occur when your database source (Mail Merge Source) contains more than 10,000 recipients. There is an (undocumented) […]

Where does the FaxTalk Fax Merge software get installed?

The template file is installed in Word’s default STARTUP folder. The location of this folder is different for each operating system, and can also be set to a custom folder defined in the Word setup. The default installation path for the .dot or .dotm template file is %appdata%\Microsoft\Word\STARTUP Here are the most common locations where […]