Support, News and Updates


Where does the FaxTalk Fax Merge software get installed?

The template file is installed in Word’s default STARTUP folder. The location of this folder is different for each operating system, and can also be set to a custom folder defined in the Word setup. The default installation path for the .dot or .dotm template file is %appdata%\Microsoft\Word\STARTUP Here are the most common locations where […]

What versions of Microsoft Word are compatible with FaxTalk Fax Merge?

The FaxTalk Merge Macro for Microsoft Word is compatible with the following versions of Microsoft Word: Microsoft Word 2002/XP (Office XP) *DISCONTINUED* Microsoft Word 2003 (Office 2003) *DISCONTINUED* Microsoft Word 2007 (Office 2007) Microsoft Word 2010 (Office 2010) 32 bit version only Microsoft Word 2013 (Office 2013/Office 365) 32 bit version only Microsoft Word 2016 […]

Error: FaxTalk API was not detected. Please ensure a compatible version of FaxTalk is installed.

This error message can occur if a compatible FaxTalk fax software product is not found by the Fax Merge software. FaxTalk Fax Merge requires an installation of one of the following FaxTalk fax software products: FaxTalk FaxCenter Pro FaxTalk Multiline Server FaxTalk Messenger Pro FaxTalk Fax Merge is compatible with versions 7.5 (build 4120) and […]