Support, News and Updates

Support

How to setup T38Fax.com T.38 Fax Service with FaxTalk

Requirements You’ll need one of the following software products: FaxTalk FaxCenter Pro 10, FaxTalk Messenger Pro 10 or FaxTalk Multiline Server 10. You’ll also need a high speed internet connection and an account with T38Fax.com. No telephone line, no wiring or fax modem is required. You can download a free 15-day trial version of FaxTalk […]

Using CallClerk with the Conexant USB Voice Fax Modem.

If you use CallClerk Caller ID software, or other voice software that uses direct TAPI to play and record audio, you will be required to install the GetFaxing.com Fax Voice Modem Drivers. This document will guide you with the installation of the proper drivers for your voice modem. The GetFaxing.com Fax Voice Modems are exclusive […]

Voice modem disabled with Windows 10 version 1903 or 1909.

After updating Microsoft Windows 10 to release version to 1903 or 1909, you find that your voice modem disabled. Applications that use TAPI voice functionality are no longer functioning. Audio playback and recording to the voice modem no longer work. Symptoms: Software is not detecting the modem as a compatible voice modem (voice modem disabled, […]

Check for Microsoft Word mail merge data source errors prior to starting a FaxTalk Fax merge

When you perform a FaxTalk Fax Merge, the merged pages are processed sequentially and are transmitted to FaxTalk software one at a time. Each unique page that is processed could trigger an error if a faulty condition is raised. When this happens, the merge will not continue and the link between FaxTalk and Microsoft Word […]

VoiceZone Connect discontinued, alternative Caller ID software replacement.

On December 2nd 2017, Spectrum (formerly TWC, Time Warner Cable) discontinued the VoiceZone Connect service.  For many, this service was used for monitoring and blocking unwanted calls using the Caller ID feature. Fortunately, you can continue to block specific Caller IDs using a fax/voice modem connected to your Spectrum/Time Warner phone.  The original version of […]

Windows XP Security Update May 15, 2017 WannaCrypt KB4012598

In March 2017, Microsoft released a patch as outlined in KB4012598 to close a severe security hole in the supported versions of Microsoft Windows OS.  If you have a version of Windows that automatically updates, then you are already patched for this security flaw. On May 12th, 2017, malware nick-named “WannaCry” and “WannaCrypt” infected hundreds of […]

Unimodem Modem Audio sound driver missing in Windows 10

Microsoft Windows 10 Version 1511 (Build 10586 and later) have a Unimodem problem that prevents voice modems from installing the Unimodem Full Duplex or Half Duplex Audio Driver.  This prevents some TAPI Voice applications from properly detecting the modem as a voice modem, and/or prevent the modem from playing back any audio to the modem. […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

Is a Software Development Kit (SDK) available in FaxTalk?

All FaxTalk software includes a Software Development Kit (SDK) to enable programmatic access to certain operations in the FaxTalk software. The FaxTalk SDK is a set of COM objects, header files, sample code, and documentation designed to help you create programs that provide automated access to FaxTalk functionality. Using the FaxTalk SDK, you can set up automated […]