Support, News and Updates

Support

Why am I receiving a fax from a Happy FaxTalk User?

Did you receive an unwanted fax with the heading “A Happy FaxTalk User”? We never send unsolicited fax or e-mail spam. If you received a unsolicited fax with the heading ‘A Happy FaxTalk User‘ it did not originate from ‘GetFaxing.com’ See below for more information and how to get these faxes to stop. What is […]

VoiceZone Connect discontinued, alternative Caller ID replacement

On December 2nd 2017, Spectrum (formerly TWC, Time Warner Cable) discontinued the VoiceZone Connect service that it offered to its phone service subscribers.  For many, this service was used for monitoring and blocking unwanted calls using the Caller ID feature. Fortunately, you can continue to monitor and block specific Caller IDs using an inexpensive dial […]

Windows XP Security Update May 15, 2017 WannaCrypt KB4012598

In March 2017, Microsoft released a patch as outlined in KB4012598 to close a severe security hole in the supported versions of Microsoft Windows OS.  If you have a version of Windows that automatically updates, then you are already patched for this security flaw. On May 12th, 2017, malware nick-named “WannaCry” and “WannaCrypt” infected hundreds of […]

Unimodem Modem Audio sound driver missing in Windows 10

SUMMARY: Microsoft Windows 10 Version 1511 (Build 10586 and later) have a Unimodem problem that prevents voice modems from installing the Unimodem Full Duplex or Half Duplex Audio Driver.  This prevents some TAPI Voice applications from properly detecting the modem as a proper voice modem, and/or prevent the modem from playing back any audio to […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

Is a Software Development Kit (SDK) available in FaxTalk?

All FaxTalk software includes a Software Development Kit (SDK) to enable programmatic access to certain operations in the FaxTalk software. The FaxTalk SDK is a set of COM objects, header files, sample code, and documentation designed to help you create programs that provide automated access to FaxTalk functionality. Using the FaxTalk SDK, you can set up automated […]

Importing contacts from an Excel CSV (comma-delimited ASCII) file into FaxTalk

FaxTalk can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) format into a FaxTalk phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII format file you can then import the contact data into FaxTalk. Converting Microsoft Excel .xls […]

WinFax PRO – Windows XP support ends April 8th, 2014

As of April 8th, 2014 Microsoft will no longer be providing security updates to Windows XP.  How does this affect your WinFax PRO setup?  You can continue using WinFax PRO and Windows XP will continue to operate normally without these updates, but  Microsoft XP support services will no longer be available and security patch updates […]

How to save received faxes and messages on Dropbox, OneDrive or Google Drive

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as DropBox, Microsoft OneDrive or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile devices […]

WinFax PRO 10.04 update

The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. WinFax PRO 10.04 is the last update patch file released by Symantec, before you update to this version you need to determine the version of WinFax […]