Support, News and Updates

Support

Unimodem Modem Audio sound driver missing in Windows 10

Microsoft Windows 10 Version 1511 (Build 10586 and later) have a Unimodem problem that prevents voice modems from installing the Unimodem Full Duplex or Half Duplex Audio Driver.  This prevents some TAPI Voice applications from properly detecting the modem as a voice modem, and/or prevent the modem from playing back any audio to the modem. […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

Is a Software Development Kit (SDK) available in FaxTalk?

All FaxTalk software includes a Software Development Kit (SDK) to enable programmatic access to certain operations in the FaxTalk software. The FaxTalk SDK is a set of COM objects, header files, sample code, and documentation designed to help you create programs that provide automated access to FaxTalk functionality. Using the FaxTalk SDK, you can set up automated […]

The Status field reports “No Line” or “No Dial Tone” when sending faxes.

The troubleshooting steps in the document assume you are using a fax modem device as your connection to FaxTalk and your telephone line. It does not apply to Internet fax/T.38 connections. If the Status field is reporting no dial tone “No line” for the status of a fax that would indicate that the modem hardware […]

Importing contacts from an Excel CSV (comma-delimited ASCII) file into FaxTalk

FaxTalk can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) format into a FaxTalk phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII format file you can then import the contact data into FaxTalk. Note: FaxTalk requires that […]

How to save received faxes and messages on OneDrive, Dropbox, or Google Drive

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as Microsoft OneDrive, DropBox, or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile devices […]

WinFax PRO 10.04 update

The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. WinFax PRO 10.04 is the last update patch file released by Symantec, before you update to this version you need to determine the version of WinFax […]

How to import a WinFax PRO phonebook into FaxTalk

Import a WinFax PRO 10 phone book into FaxTalk This video shows how to import your existing WinFax PRO phonebooks into FaxTalk fax software. To perform these steps, you must have WinFax PRO installed on the same computer where the FaxTalk software is installed. Please see “Preparing the import” instructions below. Shown installed in this […]