Support, News and Updates


Installation of MultiTech MT9234-MU-CDC-XR Modem Driver

Thank you for purchasing the MultiTech MT9234 Fax Modem from provides a custom digitally signed automated installer for the MultiTech MT9234-MU-CDC-XR fax modem.  The installer is compatible with Windows 10, Windows 2012 and 2008 Server, Windows 8.x and Windows 7.  If you are using an older operating system, you must follow the manual installation […]

How to use the transfer to phone number feature in FaxTalk Messenger Pro or FaxTalk Multiline Server

FaxTalk has the ability to transfer an incoming call to another phone number after the call is answered, after a voice message is played, or after a specific mailbox is selected by the caller. These options are available in the mailbox options of the Voice Messaging setting (available only in FaxTalk Messenger Pro and FaxTalk […]

Unimodem Modem Audio sound driver missing in Windows 10

SUMMARY: Microsoft Windows 10 Version 1511 (Build 10586 and later) have a Unimodem problem that prevents voice modems from installing the Unimodem Full Duplex or Half Duplex Audio Driver.  This prevents some TAPI Voice applications from properly detecting the modem as a proper voice modem, and/or prevent the modem from playing back any audio to […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

How to setup FaxTalk to use Distinctive Ring (Alternate Number Ringing) services

Distinctive Ring is a service provided by your phone company that allows you to add a second or third phone number to an existing telephone line without having to physically install wiring to your home or office. The second or third phone number is shared with your primary telephone line. Your phone company may also […]

How to setup FaxTalk with Windows Live Mail 2011

NOTE: Windows Live Mail 2011 and Windows Live Mail 2012 are discontinued products and are no longer supported or provided as a download from Microsoft. The following information is provided for reference only. TIP: We recommend configuring your software to use a separate e-mail account that you create for the sole purpose of forwarding your […]

Importing contacts from an Excel CSV (comma-delimited ASCII) file into FaxTalk

FaxTalk can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) format into a FaxTalk phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII format file you can then import the contact data into FaxTalk. Converting Microsoft Excel .xls […]

Modem speaker audio on external playback device

Modem Speaker Output to your Sound Card Want to be able to hear the audio progress of faxes and voice calls on a speaker instead of the hard to hear internal fax/voice modem speaker? You can configure your internal or external fax/voice modem to output the audio to an external speaker or other device. These instructions are for […]