Support, News and Updates

Support

How to setup T38Fax.com T.38 Fax Service with FaxTalk

Requirements You’ll need one of the following software products: FaxTalk FaxCenter Pro 10, FaxTalk Messenger Pro 10 or FaxTalk Multiline Server 10. You’ll also need a high speed internet connection and an account with T38Fax.com. No telephone line, no wiring or fax modem is required. You can download a free 15-day trial version of FaxTalk […]

Using CallClerk with the Conexant USB Voice Fax Modem.

If you use CallClerk Caller ID software, or other voice software that uses direct TAPI to play and record audio, you will be required to install the GetFaxing.com Fax Voice Modem Drivers. This document will guide you with the installation of the proper drivers for your voice modem. The GetFaxing.com Fax Voice Modems are exclusive […]

Voice modem disabled with Windows 10 version 1903 or 1909.

After updating Microsoft Windows 10 to release version to 1903 or 1909, you find that your voice modem disabled. Applications that use TAPI voice functionality are no longer functioning. Audio playback and recording to the voice modem no longer work. Symptoms: Software is not detecting the modem as a compatible voice modem (voice modem disabled, […]

Installation of MultiTech MT9234-MU-CDC-XR Modem Driver

Thank you for purchasing the MultiTech MT9234 Fax Modem from GetFaxing.com. GetFaxing.com provides a custom digitally signed automated installer for the MultiTech MT9234-MU-CDC-XR fax modem.  The installer is compatible with Windows 10, Windows 2012 and 2008 Server, Windows 8.x and Windows 7.  If you are using an older operating system, you must follow the manual installation […]

How to use the transfer to phone number feature in FaxTalk Messenger Pro or FaxTalk Multiline Server

FaxTalk has the ability to transfer an incoming call to another phone number after the call is answered, after a voice message is played, or after a specific mailbox is selected by the caller. These options are available in the mailbox options of the Voice Messaging setting (available only in FaxTalk Messenger Pro and FaxTalk […]

Unimodem Modem Audio sound driver missing in Windows 10

Microsoft Windows 10 Version 1511 (Build 10586 and later) have a Unimodem problem that prevents voice modems from installing the Unimodem Full Duplex or Half Duplex Audio Driver.  This prevents some TAPI Voice applications from properly detecting the modem as a voice modem, and/or prevent the modem from playing back any audio to the modem. […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

How to setup FaxTalk to use Distinctive Ring (Alternate Number Ringing) services

Distinctive Ring is a service provided by your phone company that allows you to add a second or third phone number to an existing telephone line without having to physically install wiring to your home or office. The second or third phone number is shared with your primary telephone line. Your phone company may also […]