[ringadeal]

tray icon remains and will not disappear even using end all winfax tasks from winfax tools uitlity and right clicking on tray icon or selecting to open the program does nothing.

[Administrator]

end all winfax tasks
make sure nothing winfax related is active in fax process windows
terminate / disable winfax service if active (wfxsvc.exe)

if you cannot terminate all tasks, they have to be done manually from Task Manager/Process/Right-Click ‘End Process”)
wfxctl32.exe
wfxmod32.exe
faxmng32.exe

once you have done that do the following:
Logs and PhoneBooks
Send and Receive Log Limits check.
Repair Send Receive Log / select status.wfb file to repair

[ringadeal]

thanks for your reply
however when trying to open winfaxtools163.exe i receive the error that features have expires when choosing to update the following message appears:
No update is currently available for WinFax Tools

Your current version is 1.0.63
The latest version available is 1.0.63

[Administrator]

yes, 1.0.64 was released on the 7th. Try downloading again it should work now.

[ringadeal]

yes i am suspicious i have too many sent items as the log states sent items is 94% full. i don’t mind deleting all sent items entries

after repairing the logs and phonebooks the application opens but when clicking on a sent items entry to delete some entries, the application then freezes

[ringadeal]

i managed to delete all sent items entries and am now back on track thanks for all your help

[Administrator]

Glad to hear that worked out.

[Author]

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