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June 27, 2014 at 12:14 am #4186
ringadeal
Membertray icon remains and will not disappear even using end all winfax tasks from winfax tools uitlity and right clicking on tray icon or selecting to open the program does nothing.
June 27, 2014 at 1:30 pm #9583Administrator
Keymasterend all winfax tasks
make sure nothing winfax related is active in fax process windows
terminate / disable winfax service if active (wfxsvc.exe)if you cannot terminate all tasks, they have to be done manually from Task Manager/Process/Right-Click ‘End Process”)
wfxctl32.exe
wfxmod32.exe
faxmng32.exeonce you have done that do the following:
Logs and PhoneBooks
Send and Receive Log Limits check.
Repair Send Receive Log / select status.wfb file to repairJuly 8, 2014 at 4:08 am #9584ringadeal
Memberthanks for your reply
however when trying to open winfaxtools163.exe i receive the error that features have expires when choosing to update the following message appears:
No update is currently available for WinFax ToolsYour current version is 1.0.63
The latest version available is 1.0.63July 9, 2014 at 10:21 pm #9585Administrator
Keymasteryes, 1.0.64 was released on the 7th. Try downloading again it should work now.
July 10, 2014 at 4:54 am #9586ringadeal
Memberyes i am suspicious i have too many sent items as the log states sent items is 94% full. i don’t mind deleting all sent items entries
after repairing the logs and phonebooks the application opens but when clicking on a sent items entry to delete some entries, the application then freezes
July 10, 2014 at 5:01 am #9587ringadeal
Memberi managed to delete all sent items entries and am now back on track thanks for all your help
July 10, 2014 at 2:42 pm #9588Administrator
KeymasterGlad to hear that worked out.
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