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This topic contains 6 replies, has 0 voices, and was last updated by  admin 4 years, 2 months ago.

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • #4186

    ringadeal
    Member

    tray icon remains and will not disappear even using end all winfax tasks from winfax tools uitlity and right clicking on tray icon or selecting to open the program does nothing.

    #9583

    admin
    Keymaster

    end all winfax tasks
    make sure nothing winfax related is active in fax process windows
    terminate / disable winfax service if active (wfxsvc.exe)

    if you cannot terminate all tasks, they have to be done manually from Task Manager/Process/Right-Click ‘End Process”)
    wfxctl32.exe
    wfxmod32.exe
    faxmng32.exe

    once you have done that do the following:
    Logs and PhoneBooks
    Send and Receive Log Limits check.
    Repair Send Receive Log / select status.wfb file to repair

    #9584

    ringadeal
    Member

    thanks for your reply
    however when trying to open winfaxtools163.exe i receive the error that features have expires when choosing to update the following message appears:
    No update is currently available for WinFax Tools

    Your current version is 1.0.63
    The latest version available is 1.0.63

    #9585

    admin
    Keymaster

    yes, 1.0.64 was released on the 7th. Try downloading again it should work now.

    #9586

    ringadeal
    Member

    yes i am suspicious i have too many sent items as the log states sent items is 94% full. i don’t mind deleting all sent items entries

    after repairing the logs and phonebooks the application opens but when clicking on a sent items entry to delete some entries, the application then freezes

    #9587

    ringadeal
    Member

    i managed to delete all sent items entries and am now back on track thanks for all your help

    #9588

    admin
    Keymaster

    Glad to hear that worked out.

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