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This topic contains 2 replies, has 0 voices, and was last updated by  rlacuata 15 years, 6 months ago.

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  • #3410

    rlacuata
    Member

    I uninstalled WinFax Pro 10.0 on a Windows XP machine. Everything seem to go okay, but when I tried to install WinFax Basic, I received the following error:

    “Setup has detected that a previous installation of WinFax PRO has been uninstalled, but no reboot has occurred since the uninstall. You must reboot your system before running setup.”

    I tried rebooting, but still received the error message when trying to install. I tried reinstalling WinFax Pro 10.0, but again received the error. I went through the process of uninstalling manually, but the same error.

    Please help!

    Thanks,
    Ron

    #6664

    Anonymous
    Member

    There are a few .ini files that may be left behind, off the top of my head I believe the file is called wfxboot.ini

    do a search for this file, then delete it. You should be able to reinstall.

    Let me know if that works out.

    #6665

    rlacuata
    Member

    That worked. Thanks!

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