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Any news on this? I recently upgraded WinFax to 10.02 to use with XP only to find this issue or something v. similar. My app runs fine with 10.02 on 2000 but same code on XP (using SDK CSDKSend object) ends up hanging after WinFax has accessed Word and printed the doc I want it to send. I noticed a similar issue posted on the Symantec hosted forum.