Fax Software

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  • February 28, 2003 at 1:57 pm #6692
    mellen
    Member

    @Moderator wrote:

    I know Symantec never tested WinFax PRO 10.0 with Windows XP, so I’m thinking this could be a problem with incompatibility with Windows XP dutch version. If you can get version 10.02 (which is supposed to be XP compatible) you can try that. Otherwise, I think the problem is the Windows XP Dutch version.

    It seems I payed eur.99,99 for a programm that I not can use. Nowhere in the product information I found that WinFax is NOT compatible with the Dutch version of Windows XP.
    I am very disappointed.
    :angry: :angry: :angry: :angry: :angry: :angry: :angry:

    February 28, 2003 at 5:07 pm #6693
    Anonymous
    Member

    I would contact Symantec and ask, because I am not aware of any other solution.
    They will offer money back if it does not work on your system

    Here is a document from Symantec regarding Windows XP that may help,

    http://service1.symantec.com/SUPPORT….5294604

    Edited By Moderator on Feb. 28 2003 at 12:11

    March 1, 2003 at 12:21 pm #6694
    mellen
    Member

    @Moderator wrote:

    I would contact Symantec and ask, because I am not aware of any other solution.
    They will offer money back if it does not work on your system

    Here is a document from Symantec regarding Windows XP that may help,

    http://service1.symantec.com/SUPPORT….5294604

    I found out that, when I uninstall servicepack 1 and then install WinFax 10,0 it works oke. But when I install servicepack 1 from Windows XP again, the problem is back.
    🙁

    March 1, 2003 at 8:18 pm #6695
    Anonymous
    Member

    even with Symantec’s suggestions with Service Pack 1 in the document listed above, you still received the error message ?
    Looks like WinFax has a problem with Service Pack 1 of Windows XP.

    March 1, 2003 at 10:06 pm #6696
    mellen
    Member

    @Moderator wrote:

    even with Symantec’s suggestions with Service Pack 1 in the document listed above, you still received the error message ?
    Looks like WinFax has a problem with Service Pack 1 of Windows XP.

    Yes, I have:
    – uninstall Windows XP servicepack 1a
    – uninstall WinFax 10.0
    – install Windows XP servicepack 1a again
    – install WinFax 10.0 again
    result with the same error messages!!

    ???

    March 1, 2003 at 11:21 pm #6697
    Anonymous
    Member

    what if you

    – uninstall Windows XP servicepack 1a
    – uninstall WinFax 10.0 (if still installed)
    – install WinFax 10.0 again
    – install Windows XP servicepack 1a again

    ???

    March 5, 2003 at 9:24 am #6698
    mellen
    Member

    @Moderator wrote:

    what if you

    – uninstall Windows XP servicepack 1a
    – uninstall WinFax 10.0 (if still installed)
    – install WinFax 10.0 again
    – install Windows XP servicepack 1a again

    ???

    The same result. I give up!!!!! It takes to much time to install all programs again after uninstall servicepack 1.
    I buy a normal fax. I lost some money to a wrong software.
    I be so!!!!

    ??? ??? ???

    March 5, 2003 at 5:31 pm #6699
    Anonymous
    Member

    thats too bad, sorry to hear!

    March 5, 2003 at 11:09 pm #6700
    mellen
    Member

    @Moderator wrote:

    thats too bad, sorry to hear!

    Sorry, Time is also money for me, and I am a little bit disappointed in the way of feedback and service of Symantic there no more normal contact possible. So I think it better I am lookin for an other softwarehouse. 😀

    May 12, 2003 at 7:15 pm #6701
    Anonymous
    Member

    Symantec has released 10.03 version, if you still want to try maybe get this version and install.

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