[aetherin]

i just want to thank you again for your help. i hope you know that now YOU are a lifesaver.

i uninstalled the client with no problem. when i went to run wtnsetup on the server, i got a message saying that controller was running, i needed to quit it before installing. sure enough, there was the icon in the system tray. right clicked on it to start message manager, and poof! everything was back!

i next tried to send a fax from another application, only to get the “winfax is not active for this user” message. so i ran wtnsetup on this user (after stopping controller). once again, all was right with the world.

i haven’t attempted to reinstall the client yet (once bitten…), but i was encouraged by the fact that the server was still configured as a fax sharing host. i may have to try it this afternoon. don’t be surprised if a new thread pops up later…

thanks again

[aetherin]

THANK YOU for the suggestions; I will try them this afternoon. 2 more questions:

1. is it really true that the fax sharing host cannot, itself, be used locally to send faxes with the WinFax printer driver?

2. i do remember upgrading the server to 10.03. unfortunately, i did it from a download, not a CD. fortunately, i never throw anything away. i found a file named wfzip.exe that, when clicked on, asks where to unpack the WinFax 10.03 installation files. can i use that to install on both computers?

thanks again for the help!

[Author]

Posts