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Where did you find 10.03. I have 10.02 and have checked the Symantec website and am not noting it. They tell me my software is up to date as well.
I just found this message board. I have been using Winfax Pro 10.02 for nearly two years. This problem, described, is one that I have experienced thousands of times and have not been able to find the resolution for.
It is not the fax logs and building or rebuilding them. It occurs on XP Pro, 2000 Pro, Server 2000, and my network and database manager thinks it is a TAPI interface problem. It only occurs on receive, never on send, and we have not been able to work around it with software modems, hardware modems, external modems.
If someone knows the answer, I would love to know as well. We receive a lot of faxes, but fax traffic load is not the answer either as it will happen on slow days as well.
Thanks
