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I have tried several times to reach the Symantec site to download SYMClean:
(ftp://ftp.symantec.com/public/english_us_canada/products/norton_systemworks/ver5.0/tools/SYMCLN.EXE),
but I consistantly get an “Internet Explorer cannot display the website” page. How can I find and download SYMClean?
Thank you for help that I can understand. No, the tool you mentioned is not the one I used; I used Norton_Removal_Tool.exe. Even though I followed the “product” through the support process, when I had the recommend program downloaded, installed, and running, there was no choice among those listed to remove WFP.