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Thank you for your quick reply – I will print all your advise and have an expert come in and see what he can do for me. If I need further help, I will contact you.
thank you for your help. I have already gone into the receive setup and confirmed everything was set correctly – that does not seem to be the problem. As this is a business computer, I do not want to disable the winfax service as we receive fax day and night.
The program was working fine until I downloaded IE7 and that really messed up many things so I uninstalled that and went back to IE6. I fixed the problem with winfax and adding new numbers to phonebooks but can’t get this problem figured out.
It is very simple to just go thru the routine of going into the program and clickingon automatic receive and then exiting the program (which makes the fax work correctly) but it is a real pain.
I am not very computer literate so don’t want to go into the WTNSETUP.EXE and I wouldn’t know what I was doing.
Guess I better get it to a service person that does. Any other suggestions would be helpful
Yes, that straitened out being able to add phone numbers to the phonebooks. But, still when I reboot I have to manually click on automatic receive and exit program or the fax will pick up on any ring sequence.
I have used WinFax Pro for many years and have Winfax Pro 10. I installed and then uninstalled IE7 and now I can’t get the program to stay on automatic receive (I have a destictive ring line for the fax on my regular phone line (two differnet numbers for each). When I reboot my computer I have to go into the WinFax program and click on automatic and then close the program so that the fax does not pick up on my regular phone line and the fax line. Is there anything I can do to make it function correctly as it did before? 🙁
