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  • in reply to: Error receiving message #7908

    lrock
    Member

    The error occurs after the the last page of the fax has been sent. It looks like the fax has gone through, but instead of the prompt coming up saying I have a new fax, I receive the error instead.

    Thanks for your help.


    lrock
    Member

    Thanks for your help. I looked at the web sites you recommended and hopefully that will take care of the problem. It is pretty funny that since I posted my question, my problem has not occured. Hmmmmm.


    lrock
    Member

    Thank you for responding to my post

    I am using WinFax Pro 10.0. I have only been using it for the past two months now. I purchased it brand new.
    I have an internal modem, Smark Link 56k Voice Modem which is also fairly new, approximately four months.

    In answer to your questions, I do have a yellow control icon with a blue outline on my tray. It will receive a few faxes, then it will just stop working. The only way I know it is not working is when my clients call to tell me they cannot fax anything. There is also a stop light in the icon tray that I mentioned in my previous post that I believe has to do with the modem that tells me the port the modem is on and how many bytes in and how many bytes out. Prior to a fax being sent, the numbers are usually 0. After a fax has successfully been delivered, there are numbers for bytes in and bytes out and they do not drop down to zero. I’m not sure they are supposed to or not. I am stumped as to why all of a sudden I am having difficulty.

    Hopefully you will be able to help.
    Thank you.

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