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Forwarding faxes as e-mail to your mobile device, or another e-mail recipient

FaxTalk can send e-mail notifications of faxes and voice messages and include the message in PDF, TIFF or WAV format as an attachment. To send e-mail, you can use a 32-bit e-mail client or use a SMTP or IMAP e-mail server. FaxTalk will work with many popular 32-bit MAPI compliant e-mail clients such as Microsoft Outlook, Microsoft Outlook Express, Windows Mail, Windows Live Mail, and Mozilla Thunderbird.

NOTE: If you are using a 64-bit e-mail client, it will not work with FaxTalk. Install a 32-bit e-mail client or use the SMTP or IMAP server option instead.

Using a 32-bit e-mail client

First you will need to enable email support in FaxTalk and select a 32-bit email client to use. Then you will need to create an email notification rule to have received faxes forwarded to an email address.

Note the newest versions of Outlook will install a 64-bit client by default on 64-bit Windows OS. More information on how to check which version of Outlook you have installed.

To enable the email support in FaxTalk:

  1. Open the FaxTalk software and click on the Tools menu, and click Options.
  2. In the configuration list on the left, click Email.
  3. On the Email configuration page, check the Enable the ability for sending email in FaxTalk setting.
  4. Select the desired email client to use from the When sending email, use the following client list of available supported email clients. FaxTalk will automatically detect which 32-bit e-mail clients are installed. If your client does not appear in this list, it is not compatible. Outlook may appear on the list, but it will not work if it is the 64-bit version installed. See above link to check version of Outlook.
  5. Select the desired format for the fax to be converted when attached to an email from the When sending faxes by email use list.
  6. Click OK to save the changes and close FaxTalk Settings.
  7. Create the email notification rules as required (See Below)

Using SMTP or IMAP Server.

  1. Open the FaxTalk software and click on the Tools menu, and click Options.
  2. In the configuration list on the left, click Email.
  3. On the Email configuration page, check the Enable the ability for sending email in FaxTalk setting.
  4. Select SMTP Server or IMAP Server from the When sending email, use the following client list of available supported email clients.
  5. Select the desired format for the fax to be converted when attached to an email from the When sending faxes by email use list.
  6. Click Setup… to enter the server information
  7. Enter outgoing mail server name, port and encryption type. Example: smtp.gmail.com, Port 465 and SSL Encryption.
  8. Enter the Sender Name (name that appears on the e-mails)
  9. Enter the Email address (this is the email address that will be appear on the e-mails)
  10. Enter your Logon information for the SMTP or IMAP server
    NOTE: If you use GMAIL account, you must use an App Password and enable 2 factor authentication in your Google Account.
  11. Enable logon using Secure Password Authentication (SPA)
  12. Click TEST to ensure all settings are correct. If any errors, confirm settings and re-try.
  13. Create the email notification rules as required (See below)

Create the email notification rule.

  1. Open the FaxTalk software and click on the Tools menu, and click Options.
  2. In the configuration list on the left, click Notification.
  3. On the Notification configuration page, click New to create a new notification rule.
  4. From the list of available notification rule types, select Notification by Email and click OK.
  5. Enter the name for the email notification rule in the Use the following name for this rule field.
  6. In the Email address field, enter the desired email address where the notifications should be sent. Click the phonebook button to select an email address from a phonebook.
  7. Enter a subject in the Subject field for the email notification that will appear in the subject line of the email message.
  8. Select the type of items received from the Perform notification after receiving list that will trigger the email notification rule to be processed.
  9. Check Include a copy of received items with the notification if you want received items to be included when notification is sent.
  10. Select Forward a copy of received items if you want only a copy of the received item to be included when notification is sent (the items remains in the FaxTalk Inbox. Check Mark items as read after notification to have the attached received items automatically marked as read in FaxTalk when they are forwarded with the notification. Select Move items when forwarding if you want the received items to be included when notification is sent and removed from the FaxTalk Inbox.
  11. Select the number of items that need to be received before the fax notification rule is triggered.
  12. Click OK to save the changes to the email notification rule.
  13. Click OK to close FaxTalk Settings.

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