Support, News and Updates


How to store and access your received faxes and messages on Dropbox, OneDrive or Google Drive

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as DropBox, Microsoft OneDrive or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile devices and tablets where your Cloud storage client software is installed. This allows to you have immediate remote access to all your incoming faxes and messages from multiple devices.


Activate and install the Cloud storage service client software for Microsoft Windows. You need to install the Cloud Storage software on the same computer where FaxTalk is installed.  You will require an active internet connection for this feature to work. The following services listed below offer free service, optional paid storage solutions are also available.  Other cloud services may be compatible but are not listed here.

  • DropBox
  • Google Drive
  • Microsoft OneDrive

To organize your faxes and messages, we recommend you create a dedicated folder somewhere within your cloud storage area, you can call this folder “Faxes” or use a name of your choice. Once you have configured your Cloud Storage software, you can setup FaxTalk to save a copy of faxes and messages to this folder you just created.

  1. In your FaxTalk software, click Tools, Options. Select New Item Events.
  2. Enable the option “Automatically save a copy of receive items to a folder“.
  3. Click the Setup button.
  4. Click the “” button to select the folder location where you want the faxes and/or messages to be saved. This folder location will be the location of your Cloud Storage service. (Example:  C:\Users\UserName\Dropbox\Faxes)
  5. Select “Adobe PDF” or “TIFF” format for the “When saving received faxes use” option.NOTE: If you select Adobe PDF, the faxes will be stored in PDF format. To view these faxes, you will require a compatible Adobe PDF viewer on the device you are using to view the faxes.   TIFF format will require imaging software that can automatically display TIFF images.
  6. Select any other prefered options in the dialog box, then click OK.
  7. All received faxes and messages will now be uploaded to your cloud storage location as they are received.NOTE: Faxes and messages are still stored locally. The cloud storage is a secondary location.
    NOTE: Faxes are stored in PDF, TIFF or FAX (FaxTalk) format.  Messages are stored in WAV audio format. A compatible viewer and audio application is required on the remote device to view faxes or listen to messages.
no comments

Leave a reply