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Install missing FaxTalk printer in Windows.

If for some reason the FaxTalk printer is not installed in Windows, or you accidently deleted the printer, you can manually install the printer using the Add Printer option in the Windows operating system. A reinstall of FaxTalk is not necessary.

These instructions apply to:

  • FaxTalk FaxCenter Pro 10, 9, 8
  • FaxTalk Multiline Server 10, 9, 8
  • FaxTalk Messenger Pro 10, 9, 8

The printer installed will be named after the product you are using.

NOTE: If you are using a trial version of FaxTalk it is not recommended to reinstall a trial version over an existing trial installation. This can cause the trial to expire. If you are missing the printer driver, you can manually install the printer by following these instructions.

NOTE: When adding the FaxTalk printer in Windows you will need Administrator privileges to perform some of the steps outlined in this document. The process for adding a printer in Windows is different depending on the version of Windows. Please follow the instructions for adding the FaxTalk printer specific to the version of Windows operating system you are currently using.

Quick method automated FaxTalk printer driver Installation/Removal

  1. Open the FaxTalk installation folder (usually C:\Program Files (x86)\FaxTalk” or “C:\Program Files\FaxTalk”) and locate the FaxTalk Printer Installation Utility file “FTprnsta.exe
  2. Start the program with Administrator privileges’.
  3. If the FaxTalk printer driver is installed, you have the option of uninstalling the driver files. If the FaxTalk printer driver is not present, you will have the option of installing the FaxTalk printer.
  4. Reboot the computer when you have uninstalled, or reinstalled the FaxTalk printer driver.

Manual Installation Method Windows 10/8/7 (all versions)

To manually install the FaxTalk printer when using the Windows 10/8/7 operating system please do the following:

  1. Open the Control Panel and then click Devices and Printers.
  2. Click Add a printer to open the Add Printer Wizard, and then click Next. For Windows 10/8 you may need to select “The printer that I want isn’t listed”
  3. Select the Add a local printer option. Make sure the Use the following port: option is selected and choose the appropriate port name from the port list (e.g. FAXTALK90: (FAXTALK90) for FaxTalk version 10 or 9.0), and then click Next.
  4. Click the Have Disk button and then use the Browse button to locate the folder where the FaxTalk software is installed (the default is C:\Program Files\FaxTalk or C:\Program Files (x86)\FaxTalk) and look for the file faxtalk.inf.
  5. Select the faxtalk.inf file and click Open. Then click OK on the Install from Disk dialog. Click Next to continue.
  6. Leave the printer name as it appears (DO NOT CHANGE THE PRINTER NAME) and click Next.
    Make sure Do not share this printer is selected (The FaxTalk printer does not support the ability to be shared) and click Next.
  7. Using the Set as the default printer option option choose whether to make the FaxTalk printer the default printer for Windows (generally this option should be unchecked).
  8. Click Finish to complete the add Printer wizard.

Manual Installation Method Windows Vista (all versions)

To manually install the FaxTalk printer when using the Windows Vista operating system please do the following:

  1. Open the Printers folder by clicking Start, then click Control Panel and then click Printers.
  2. Click Add a printer to open the Add Printer Wizard, and then click Next.
  3. Select the Add a local printer option.
    Make sure the Use the following port: option is selected and choose the appropriate port name from the port list (e.g. FAXTALK90: (FAXTALK90) for FaxTalk version 10 or 9.0), and then click Next.
  4. Click the Have Disk button and then use the Browse button to locate the folder where the FaxTalk software is installed (the default is C:\Program Files\FaxTalk or C:\Program Files (x86)\FaxTalk) and look for the file faxtalk.inf.
  5. Select the faxtalk.inf file and click Open. Then click OK on the Install from Disk dialog.
  6. Click Next to continue.
  7. Leave the printer name as it appears (DO NOT CHANGE THE PRINTER NAME) and choose whether to make the FaxTalk printer the default printer for Windows (generally this setting should be unchecked). Click Next to continue.
  8. Click Finish to complete the Add Printer Wizard.

Manual Installation Method Windows XP (all versions)

To manually install the FaxTalk printer when using the Windows XP operating system please do the following:

  1. Open the Printers and Faxes folder by clicking Start, then click Control Panel and then click Printers and Faxes.
  2. Double click on the Add Printer icon or select Add Printer from the File menu to open the Add Printer Wizard.
  3. On the Welcome to the Add Printer Wizard dialog click Next.
  4. Select the Local printer attached to this computer option, make sure the Automatically detect and install my Plug and Play printer check box is NOT checked and then click Next.
  5. Make sure the Use the following port: option is selected and choose the appropriate port name from the port list (e.g. FAXTALK90: (FAXTALK90) for FaxTalk version 10 or 9.0), and then click Next.
  6. Click the Have Disk button and then use the Browse button to locate the folder where the FaxTalk software is installed (the default is C:\Program Files\FaxTalk\) and look for the file faxtalk.inf.
  7. Select the faxtalk.inf file and click Open. Then click OK on the Install from Disk dialog.
  8. Click Next to continue.
  9. Leave the printer name as it appears (DO NOT CHANGE THE PRINTER NAME) and choose whether to make the FaxTalk printer the default printer for Windows (generally this is set to No).
  10. Click Next to continue.
  11. If you are presented with an option to share the FaxTalk printer make sure Do not share this printer is selected (The FaxTalk printer does not support the ability to be shared) and click Next.
  12. Select No to Do you want to print a test page and click Next.
  13. Click Finish to complete the Add Printer Wizard.

Additional FaxTalk Printer Driver Troubleshooting

If the FaxTalk printer driver is working and appears in all your applications via the print option, but does not appear as a visible printer icon in the Control Panel/Devices and Printers then verify that the following Windows services are set to a manual startup type. If any of these services are set to disabled, the FaxTalk printer icon may not appear in the devices and printers:

Device Setup Manager (service name=”DsmSvc“)
Device Install Services (service name=”DeviceInstall“)

These services should both be set to a startup type: “Manual

If the FaxTalk printer driver does not install following any of the solutions above, try using the Modify option from the Add/Remove Programs. Click your FaxTalk product in the Add/Remove Programs/Apps option. Do not click Remove. Click Modify, then click Repair option on the next window.

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