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Using FaxTalk with an e-mail application to send fax attachments

FaxTalk has the ability to link with popular external 32 bit MAPI e-mail applications such as Outlook, Outlook Express, Mozilla Thunderbird and Windows Mail.  Other e-mail clients that support Simple MAPI may also work but have not been fully tested.  To be able to use FaxTalk to send e-mail, you will need to enable the e-mail option in FaxTalk.

Enable e-mail in FaxTalk

  1. In your FaxTalk software, Click the Tools menu option, select Email from the list.
  2. Click the option, Enable the ability for sending email in FaxTalk.
  3. From the drop-down menu, select the e-mail application you want to use. (If you do not have any listed here, they were not detected as available 32 bit MAPI clients)
  4. From the drop-down menu, select the file format for fax attachments (Options are Abobe PDF, TIFF and FaxTalk native format)
  5. Click Apply, then click OK.

To send email via FaxTalk send dialog box

Sending an email via FaxTalk is the same process as sending a fax

  1. Click the Send Fax option from within FaxTalk, or print your document using the FaxTalk printer driver. The Send Fax dialog should appear.
  2. In the Send Fax dialog, click Phonebook, click Display, and enable Show e-mail addresses option.
  3. In the Send Fax dialog, enter the recipients name and company (optional) and enter the e-mail address in the To: field or select the recipient from your contact list.
  4. You can add any text in the cover sheet text area you wish to include in the e-mail. The actual cover sheet you select is not transmitted via e-mail – only the text you add to the cover sheet is sent with your e-mail message.
  5. You can add any attachments to your e-mail.  Attachments will be sent as the document format you selected in the previous instructions (PDF, TIFF or FAX format).

NOTE: To send multiple e-mails, you can add recipients by entering them manually in the send screen and clicking on the Add to Recipient List icon or menu option, or you can selecting them from your contact list.  If your contact list does not show recipients with e-mail addresses, you need to click on Phonebook menu option, Display, and select “Show e-mail addresses”.

To forward a fax or voice mail from the InBox or File Cabinet folder

  1. Right click a single fax or voice mail entry in your InBox folder or File Cabinet folder.
  2. Select “Send to” option.
  3. Select “Email address”
  4. Your e-mail client should now open with your attachment (your fax or voice mail)
  5. Enter the recipient in the Send To field, add any additional details and click Send.  

Restrictions

  • FaxTalk generates the e-mail along with the attachment file and this is passed to your e-mail application to send the e-mail. FaxTalk does not record a log or status of your e-mail in the send,transaction or outbox logs. History and status of the e-mail will appear in the specific folders of your e-mail application.
  • If your e-mail client does not automatically send e-mail, it will appear pending in your e-mail client's Outbox.
  • Some ISPs (Internet Service Providers) do not allow, or limit the sending of multiple e-mails. Please check with your ISP for more information before attempting to send “bulk” e-mail.
  • Recipients will receive e-mail along with attachments in the format you specified. E-mails are not sent as fax or converted to fax.

Troubleshooting

  • A 32 bit Simple MAPI compatible e-mail client is required. If you are using a 64 bit e-mail client, such as Outlook 2013 or 2010 64 bit version you will not be able to use e-mail within FaxTalk.
  • If the “Email address” option is available, but not enabled check if you have Simple MAPI configured on your system.  The WIN.INI in your Windows folder must have a [Mail] section and at least the entry MAPI=1 defined.  Reboot after adding/modifying this in your WIN.INI file.  Do not make any changes, or delete any other entries in your WIN.INI file. Elevated (Administrator) Privledges are required to edit the WIN.INI file.
  • Example of a WIN.INI with the [Mail] section and MAPI=1 entry added.

    ; for 16-bit app support
    [Mail]
    MAPI=1
    [fonts]
    [extensions]
    [mci extensions]
    [files]
    [Readiris]
    Scanner32=Twaino38,23

 

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