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The WinFax printer add failed. Error code ->1797, 1930, or 126

WinFax printer add failed. Error code ->1797 or 126 and other error codes. If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files. Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always […]

Installing the WinFax PRO 10.04 update

WinFax PRO 10.04 update is a patch file released from Symantec in 2005 that updates the Fax Sharing features of WinFax PRO.  After the patch is applied, the following WinFax PRO 10.03 files are updated in the WinFax installation folder: About.cfg ISUtil.dll UNINSTAL.DLL WFXCTL32.EXE (2 different versions depending on operating system) WFXRES32.DLL WFXIFWPP.DLL WPHOST.WPI The […]

WinFax installation does not complete

Situation: During the installation of WinFax, or when you reboot your computer, the WinFax PRO configuration wizard setup screen appears. When you are presented with the screen to enter your name, fax number and CSID, the screen disappears or the computer hangs/freezes. You cannot continue the setup, and you cannot start WinFax as the setup is not […]

Unable to locate the installation log file WFXUNIST.ISU

Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.” This is an error that causes an uninstall of WinFax PRO to fail.  This file is an un-installation log file that is generated by a third party installation tool called Install Shield. Its automatically […]