Support, News and Updates
Support
The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. Symantec removed all WinFax PRO related technical documents and files from their Web site and we’ve been receiving emails asking for the password to the WinFax […]
What happened to WinFax PRO? The first and original version of WinFax was developed in 1990 by the Canadian software company, Delrina. The company was eventually purchased by Symantec in 1995. The final version of WinFax PRO to be developed was version 10 in the year 2000. Symantec continued to sell WinFax PRO 10 for […]
One of the main components of WinFax PRO is its printer driver, the printer driver allows you to fax from other applications. Without this driver, you cannot send faxes from other applications. WinFax PRO is crippled without the installation of the included printer (WinFax) driver, without it, all you can fax are single cover pages […]
WinFax printer add failed. Error code ->1797 or 126 and other error codes. If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files. Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always […]
WinFax PRO 10.04 update is a patch file released from Symantec in 2005 that updates the Fax Sharing features of WinFax PRO. After the patch is applied, the following WinFax PRO 10.03 files are updated in the WinFax installation folder: About.cfg ISUtil.dll UNINSTAL.DLL WFXCTL32.EXE (2 different versions depending on operating system) WFXRES32.DLL WFXIFWPP.DLL WPHOST.WPI The […]
Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.” This is an error that causes an uninstall of WinFax PRO to fail. This file is an un-installation log file that is generated by a third party installation tool called Install Shield. Its automatically […]
In this article I will describe some of the challenges of installing WinFax PRO with a Windows 2003 Server, and also the use of Terminal Services/Remote Desktop Services.
This article will help you perform an install or reinstall of WinFax PRO 10 with Windows XP Home edition or Windows XP Professional with Service Pack 2 or Service Pack 3. All versions of WinFax PRO will install under Windows XP (all service packs). With the support of WinFax Tools and this article, you can accomplish an […]
This problem can be resolved with WinFax Tools by pressing the Fix Start up errors button. This error message, along with the “WinFax is not active for this User Account. Please start the controller and try again.” error message are both related. They can only occur with version 10.02 and higher of WinFax PRO that […]
WinFax is not active for this user account This error message can occur with version 10.02 and higher of WinFax PRO that is operating in the Windows XP environment. It does not appear under Windows 2000 or windows 9x environments, or versions 10.0 or 10.01. To determine the version of WinFax PRO you are using, click “WinFax […]