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The Status field reports “No Line” or “No Dial Tone” when sending faxes.

The troubleshooting steps in the document assume you are using a fax modem device as your connection to FaxTalk and your telephone line. It does not apply to Internet fax/T.38 connections. If the Status field is reporting no dial tone “No line” for the status of a fax that would indicate that the modem hardware […]

Troubleshooting FaxTalk fax modem initialization error messages.

Modem initialization errors are usually the result of a problem with communicating with the fax modem. If this is a temporary problem, the solution is to reboot the computer (a full power down cycle is recommended). The fax modem must be properly configured. Also, ensure the settings in FaxTalk are correct. Otherwise, you will see […]

How to save received faxes and messages on OneDrive, Dropbox, or Google Drive

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as Microsoft OneDrive, DropBox, or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile devices […]

How to configure and use a scanner to send faxes with FaxTalk

FaxTalk supports any TWAIN and WIA (Windows Image Acquisition) compatible scanning device.  Most scanners designed for Windows support both. By default, FaxTalk will automatically detect and use your scanner. It will do this when you select one of the scanning operations from within FaxTalk. Any adjustments to contrast, color, page size, grayscale, DPI etc. must be […]

Where to download the WinFax PRO 10.04 update

The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. Symantec removed all WinFax PRO related technical documents and files from their Web site, and we’ve been receiving emails asking for the password to the WinFax […]

Can a HP, Brother, Canon, Lexmark or Dell MFPs (Multi-function printer, scanner, fax) work with WinFax PRO?

This is a question we get quite often, there are many manufacturers (HP, Dell, Brother, Canon & Lexmark) that are combining a printer with a fax machine and scanner, these are called MFPs (Multi-function printers) or All-in-One Devices.  These are common in small business and home office environments.  These printers usually do come with some sort of “fax” software that […]

Organizing your faxes with the WinFax PRO Message Stores

Message Stores WinFax PRO and TalkWorks PRO stores log records in the default Messages message store. A message store works like a filing cabinet with drawers that hold different types of files. For easy access, the Messages message store organizes your messages by placing them in one of four default folders: Send Log  Stores sent messages. […]

WinFax PRO WFXCTL32 caused an invalid page fault in module WFXIFWPP

Error: WFXCTL32.EXE caused an invalid page fault in module WFXIFWPP.DLL when connecting to a WinFax PRO or TalkWorks PRO Fax Sharing host. Versions of WinFax affected: Confirmed with all versions of WinFax PRO 9.0x, WinFax PRO 10.0x and TalkWorks PRO 3.0. This error only exists on a fax sharing client, when connecting to a fax host. This error […]