Support, News and Updates

Support

WinFax install setup screen repeats in start up after a reboot

When you reboot your computer, the WinFax PRO configuration wizard setup screen appears. You need to cancel or complete the setup to continue using the computer. The next time you reboot the computer, this setup appears again. This error can be repaired with WinFax Tools. To repair this problem follow these steps: Start WinFax Tools […]

No pages,attachments or documents added when printing to the WinFax printer driver

If you’re experiencing problems with WinFax or TalkWorks where faxes are not displayed in your send dialog window, you will need to use the “WinFax No Pages fix” button in WinFax Tools.  This fix is for all versions of WinFax PRO 8,9,10 and TalkWorks PRO 2,3 that are using Windows NT, Windows 2000, Windows XP or Windows 2003 Server. […]

Windows 7 and Windows XP Mode (XPM)

Windows XPM is an interesting feature for Windows 7, it allows Windows XP applications to run under the same desktop with Windows 7. Unfortunately, Not all PC’s will support the new Windows XP Mode under Windows 7. The processor must support a feature called “hardware virtualization”, which is not supported in many Intel & AMD […]

Symantec WinFax PRO and Microsoft Windows 7 compatibility

This document contains outdated information on products that may no longer be available or have changed since this document was published, we provide it here for reference only. Many of you held off upgrading from Windows XP to Windows Vista and are considering the upgrade to Microsoft’s latest operating system Windows 7 (or even Windows 10), but are […]

Security flaw found in ActiveX Control used by Symantec’s WinFax PRO

An important update to all WinFax PRO fax users  UPDATED NEWS : Microsoft releases “ActiveX Killbits” Security Patch for XP February 9th, 2010 (See below) A security flaw (called a Remote Buffer overflow) with a specific ActiveX Control that is used by WinFax PRO was reported. This type of security flaw is fairly common with […]

WinFax PRO and Outlook 2007, Outlook 2003

 Does Outlook 2003 or 2007 Crash when you exit Outlook? Did this problem start after you installed WinFax PRO 10? If so, check to see if you have “WinFax Logs” linked in Outlook 2003 or 2007.  Note that Outlook 2007 is not compatible with WinFax PRO – you cannot use Outlook 2007 contacts with WinFax, and the […]