Support, News and Updates

Support

Is technical support included with a fax software purchase?

GetFaxing.com provides support for current versions of FaxTalk software with your purchase directly from the GetFaxing.com Web site.  Purchases originating from any other site do not qualify for complimentary support and are available for an additional service fee. Support options within 180 days of purchase If you purchased the software directly from GetFaxing.com your purchase […]

Changing or finding the location of fax data files stored by FaxTalk

During the initial installation of FaxTalk FaxCenter Pro, FaxTalk Messenger Pro and FaxTalk Multiline Server, you can select the location to install the FaxTalk program files. The default installation for most installations is C:\Program Files\FaxTalk or C:\Program Files (x86)\FaxTalk for Windows 64-bit installations. This location contains all the FaxTalk program files only, and does not […]

Importing contacts from an Excel CSV (comma-delimited ASCII) file into FaxTalk

FaxTalk can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) format into a FaxTalk phonebook. If you have contact information stored in another application, it must first save the contact data to a file. This file should be in a comma-delimited ASCII format. You can then import the contact data into […]

Dialing settings for FaxTalk fax software

Dialing settings in FaxTalk fax software FaxTalk uses Windows Dialing Properties by default to manage the rules for dialing fax numbers. FaxTalk can utilize the multiple dialing configurations set up in Windows when sending faxes from different physical locations. You can change the dialing method used by FaxTalk to bypass the Windows Dialing Properties if […]

Problems sending or receiving faxes with FaxTalk

Faxes can fail during sending or receiving for a variety of reasons. The following are some possible causes for failure to transmit or receive faxes. NOTE: The following suggestions are for issues where faxes attempt to be sent or received but fail during transmission. Reliability issues with the modem hardware or modem drivers Many of […]

How to save received faxes and messages on OneDrive, Dropbox, or Google Drive

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as Microsoft OneDrive, DropBox, or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile devices […]