Support, News and Updates

Support

Error “Unable to create sendjob” or “Initialization failed” or “Timeout waiting for print job” when sending a fax merge

One of the following error messages may appear when there is a failure within the FaxTalk API. “Unable to create sendjob” “Initialization failed”, “Time out waiting for print job”, “Timed out waiting for print job to finish.” Method “PrintToAttachment” of object “IFaxTalkAPI” failed . Please check for the following: Confirm that the FTclctrl.exe program (FaxTalk […]

Importing contacts from a Microsoft Excel CSV (comma-delimited ASCII) file into WinFax PRO 10

WinFax PRO can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) formatted file into an existing WinFax PRO phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII formatted file (such as .CSV or .TXT)  you can then import […]

How to configure WinFax PRO or TalkWorks PRO as a fax sharing host in Windows XP Service Pack 2 or 3

Reconfiguring Windows security settings To enable Fax Sharing, perform the following steps at the host computer, and then repeat sections 1-4 at the client computer. Do all of the sections in the order given. Section 1: To ensure that the Windows Firewall is enabled At the host computer, log on as a user with Administrative […]

Error : 5852 “Requested object is not available.” or “The object invoked has disconnected from its clients” when performing a fax merge

Immediately after performing a FaxTalk Fax merge, you may see the following error message appear: Error 5852 Requested Object is not available or Automation Error: The object invoked has been disconnected by its client. This error message can occur when your database source (Mail Merge Source) contains more than 10,000 recipients. There is an (undocumented) […]

File extensions used with WinFax PRO and TalkWorks PRO

Extension Description Default Installation Location *.AAR Rasterized Binary Attachment DATA subfolder of WinFax PRO/TalkWorks PRO installation folder *.CVP WinFax PRO cover page. COVER subfolder of WinFax PRO/TalkWorks PRO installation folder *.CVR Filled cover page text. (From Quick Cover Page) DATA subfolder of WinFax PRO/TalkWorks PRO installation folder *.DAT Configuration files. For some WinFax settings. *.DB […]

Microsoft Forms: Could not load some objects because they are not available on this machine.

This message can appear if you are using a 64 bit version of Microsoft Word with the FaxTalk Fax Merge. By default, Microsoft Office (versions 2010 and higher) install the 32-bit version of Office even if your computer is running a 64-bit edition of Windows. FaxTalk Fax Merge requires a 32 bit version (the default and recommended […]

Wrong number of arguments or invalid property assignment when clicking on a Fax Merge icon

This error message can appear if you've installed the Microsoft Word XP / 2003 and the Microsoft Word 2007/2010/2013 version of the FaxTalk Merge installation files on the same computer.   In Windows, Point to Search or Find, and search for Programs & Files or All Files and Folders. In the Named field, type: FaxTalk2k7.dotm and then click Search. […]