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Where to download the WinFax PRO 10.04 update

The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. Symantec removed all WinFax PRO related technical documents and files from their Web site and we’ve been receiving emails asking for the password to the WinFax […]

Export WinFax phonebook service

Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You […]

WinFax PRO clients with NET SatisFAXtion fax server software

The document refers to products that have been discontinued or are no longer available. Links may be outdated, deleted or invalid. The document is provided here for reference only. Notice to WinFax PRO users that are using WinFax PRO clients with NET SatisFAXtion server software and are considering upgrading to version 8.5 or 8.6. FaxBack […]

The WinFax printer add failed. Error code ->1797, 1930, or 126

WinFax printer add failed. Error code ->1797 or 126 and other error codes. If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files. Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always […]

How to detect a counterfeit WinFax PRO 10 CD ROM

Don’t get duped into buying a counterfeit WinFax PRO 10 CD ROM.  Here is how you can tell the difference from a “real” CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a “loose” CD ROM, usually […]

WinFax installation does not complete

Situation: During the installation of WinFax, or when you reboot your computer, the WinFax PRO configuration wizard setup screen appears. When you are presented with the screen to enter your name, fax number and CSID, the screen disappears or the computer hangs/freezes. You cannot continue the setup, and you cannot start WinFax as the setup is not […]

WinFax, Super G3 and the speed of fax.

Why are faxes so slow to complete when sending or receiving? This is a common question that isn’t always easy to answer without more details on the specific fax pages you’re actually sending or receiving. There is a possibility that transmission errors  can cause pages to be re-transmitted, increasing the overall send and receive time.  […]