[Anonymous]

Try this:

Line 1 : AT&F&C1&D2S7=90
Line 2 : AT&K4

Uncheck “Use hardware flow control”

or try

Line 1: AT&F&C1&D2S7=90
Line 2 : ATQ1

Uncheck “Use hardware flow control”

if you are receiving faxes that are failing from the same person, try a different fax machine. It is possible the fax machine that is sending to you is incompatible with your fax modem. In that case, install and use a different fax modem.

Edited By Moderator on 1170563530

[Anonymous]

Try executing WTNSETUP.EXE in your WinFax directory. This will reconfigure WinFax PRO.

the big test is can you click on File, Print (to WinFax) from within any application in Windows Vista? Does WinFax generate a fax page that you can send?

Also, you cannot install 10.04 update patch overtop WinFax PRO 10.02 (only can patch overtop a 10.03 installation)

Edited By Moderator on 1170366269

[Anonymous]

Check out this topic on the Trendnet modem, you might want to try updating the drivers for the modem if you have not already done so. Steps are indicated on the Trendnet web page link

http://www.getfaxing.com/cgi-bin….7;t=196

http://www.trendnet.com/downloads/info/tfm-560x.htm

LT/Agere fax modems suggested initialization string settings under Modem settings:

Suggested Initialization String: AT&F&C1&D2S7=60
Hardware Flow Control:
Software Flow Control: ATQ1 or AT&K4

Uncheck “Use hardware flow control.”
Uncheck everything under Options.

Edited By Moderator on 1170360331

[Anonymous]

I think I foud my problem,

I habe no modem selected and when I do select one Winfax doesn’t seem to remember the choice or doesn’t store the selection :S

any Ideas? Modem works fine in the port testing.

cheers

Tikkas

[Anonymous]

I can open Winfax and read what is already inthere.
I can’t turn on auto recieve.
I also keep getting a message that winfax is trying to show me a mesaage, but when I click show message it comes up with an empty light blue screen.

I might try upgrading to 10.04 first and get back to you.

cheers

Tikkas

[Anonymous]

@Tikkas wrote:

Installed home premium and the only prob I seem to have is with WinfaxPro 10.02
I hope this gets fixed soon as paperfaxes are not my thing 😀

What problems do you have? Is it the printer driver, or installation?

[Anonymous]

yup my Fax is death, R.I.P.
:angry:

Installed home premium and the only prob I seem to have is with WinfaxPro 10.02

I hope this gets fixed soon as paperfaxes are not my thing 😀

cheers

Tikkas

[Anonymous]

These type of errors indicate another application is using the modem or accessing the modem, or a possible problem with the TAPI configuration in Windows.

Here are some steps you can try:
http://service1.symantec.com/SUPPORT….9431004

TAPI / WinFax related documents
TAPI+WinFax Search Knowledge base

[Anonymous]

Where do you enable automatic receive, within WinFax by clicking on Setup dialog, Receive, or by right-clicking the Controller icon and turning on the “Automatic Receive” option? Do you then exit the controller, or shut down the Message Manager (WinFax PRO application) ? once you exit and restart WinFax PRO, do you start the Controller manually, or Message Manager? or do you reboot the computer and allow WinFax PRO controller to start automatically? At this point, does the controller show automatic receive turned on, or off?

by running WTNSETUP.EXE, it is like setting up WinFax again for the first time. It configures all the registry key settings that it requires, such as receive setup, modem setup, etc. If for any reason, a registry key is missing or is corrupt, re-running WTNSETUP.EXE can usually fix it. It won’t fix any problems related to a missing file, since it does not reinstall any specific files (a reinstall is required for that).

It is recommended that if you don’t feel comfortable doing it yourself, you should bring it to the attention of a service person that can take a look at it for you. I generally recommend running a WTNSETUP as a 2nd to last ditch effort to resolve a problem, prior to a complete uninstall/reinstall.

[Anonymous]

Likely a problem with timing, since you are using AddAttachmentFile, WinFax is probably starting some other application to print the documents you are attaching. Make sure you don’t continue until WinFax is done printing.

[Anonymous]

Glad to be of assistance!

always back up!!!
🙂

[Anonymous]

try this to remove the “previous installation…” message

Search for file(s) WFXUNIST.ISU, WFXBOOT.INI and WFXINST.LOG. If any of these are found, delete them.

Now, reboot the PC and reinstall WinFax PRO. The “previous install” message should no longer appear.

[Anonymous]

I could not find any reference to stato*.* files in Italian version, and this is all I could find on Symantec Italian site

Nota: di norma, per gli archivi messaggi di WinFax PRO, il nome del file corrisponde al nome dell’archivio. Ad esempio: se l’Archivio messaggi, in WinFax PRO 7.x, 8.x o 9.x, si chiamava Vendite, il file da importare sarà Vendite.wfb. L’Archivio messaggi predefinito in WinFax PRO 7.x, 8.x, 9.x e 10.x si chiama Status.wfb.

if the Italian version uses stato*.* files, then those are the files you should have in your data directory (if you have Italian WinFax PRO 10.02 installed) because the English version 10.02 will look at STATUS*.* files

therefore, the file you need to check is not called STATUS3.WFX, but STATO3.WFX?

[Anonymous]

Can you post a copy of your STATUS3.WFX file here? I would like to see what it contains, because what you describe should indicate multiple copies of the same fax file listed in this STATUS3.WFX file. I believe this is the file the tells the log what faxes to display for a specific log entry.

This is what an example STATUS3.WFX file (with the blank spaces) would look like:

ÿÿÿÿ    

  ,

 	    «j                                                                                                                                                                                                                                                                                    	    

      0475000.CVR  

      0591000.CVR  

      0753001.WAV  

      0BGR001.WAV  

      0CRM001.WAV  

      0DNQ001.WAV  

      0FKD001.WAV  

      0FSQ001.WAV  

      0GBQ001.WAV  

      0HPH001.WAV  

      0HYN001.WAV  

      0JFP001.WAV  

      0JPC001.WAV  

      0LCC001.WAV      

      2BBJ001.WAV  

      2FXG001.WAV  

      2LDF001.WAV  

      2MCK001.WAV  

      3284001.WAV  

      4581001.WAV  

      4681001.WAV  

      4809001.WAV  

      4901001.WAV  

      4947001.WAV  

      5228001.WAV  

      5248001.WAV  

      5409001.WAV  

      5449000.CVR  

 

  	   0GDM001.WAV  

     0LCV001.WAV  

      1DCP001.WAV  

     1MBH002.FXR  

     1SNT001.WAV  

 

  2144001.WAV  

     5463001.WAV  

 

  7518001.WAV                                                                                                                                    

      0LJJ001.WAV  

      0LMC001.WAV  

      0PRG001.WAV  

      0VHF001.WAV  

      0XJP001.WAV  

      0XLF001.WAV  

      0YCY001.WAV  

      0YVK001.WAV  

      0ZTM001.WAV  

      1074001.WAV  

      1862001.WAV  

      1BKW001.WAV  

      1BTH001.WAV  

      1CQD001.WAV      

      1DHH001.WAV  

      1DVM001.WAV  

      1DYZ001.WAV  

      1FXN001.WAV  

      1GRD001.WAV  

      1HLN001.WAV  

      1JLQ001.WAV  

      1JQS001.FXR  

      1JRK001.WAV  

      1JSV001.WAV  

      1KLC001.FXR  

      1LGF001.FXR  

      1LGF002.FXR  

      1MBH001.FXR      

      1MNV001.WAV  

      1MSL001.FXR  

      1NRG001.WAV  

      1NTW001.WAV  

      1PPG001.WAV  

      1QDD001.WAV  

      1QHW001.WAV  

      1SNT001.WAV  

      1TQB001.WAV  

      1VQQ001.WAV  

      1VXP001.WAV  

      1WRY001.WAV  

      1XJJ001.WAV  

      1XLN001.WAV      

      1TQB001.WAV  

      1VQQ001.WAV  

      1VRS001.WAV  

      1VXP001.WAV  

      1WGH001.WAV  

      1WRY001.WAV  

      1XJJ001.WAV  

      1XLN001.WAV  

      1YBG001.WAV  

      1YGS001.WAV  

      1YTC001.WAV  

      1ZLZ001.WAV  

      2FXG001.WAV  

      2MCK001.WAV      

      5753001.WAV  

      5775001.WAV  

      6300001.WAV  

      6619001.WAV  

      7165000.CVR  

      7165001.FXD  

      7269001.WAV  

      7518001.WAV  

      7865000.IND  

      7958001.WAV  

      8368000.CVR  

      9597001.WAV  

      9655001.WAV  

      9831001.WAV      

      0GGV001.WAV  

      0GVG001.WAV  

      0GWH001.WAV  

      0HKD001.WAV  

      0HPH001.WAV  

      0HYN001.WAV  

      0JFP001.WAV  

      0JFZ001.WAV  

      0JPC001.WAV  

      0KRN001.WAV  

      0LCC001.WAV                                                                

   

      7799001.WAV  

      7865000.IND  

      7958001.WAV  

      8267001.WAV  

      8368000.CVR  

      8436000.FXD  

      8642001.WAV  

      9597001.WAV  

      9655001.WAV  

      9831001.WAV                                                                                       

using a hex editor, you could change the names of the files here. The .WAV files are used with TalkWorks PRO, so you won’t see .WAV files with WinFax PRO.

DO NOT edit this file with a text editor, or something else , you should use a HEX editor. Otherwise, it may cause the file to be saved in another format, and will corrupt your log structure. Make a back up if you plan on editing this file.

Edited By Moderator on 1169241132

[Anonymous]

I’m lost here, are you saying that your logs all point to the same fax files?

WinFax uses an algorithm so different faxes never, ever have the same filename. They are not sequential either, so if you receive a 2 page fax now, the filename may be 6578001.fxr, 6578002.fxr. If you receive another 2 page fax, it won’t ever have the same filename (and it won’t likely be similar like 6579001.fxr, 6579002.fxr) but probably 2365001.fxr, 2365002.fxr etc. even if the fax was received immediately after the first one.

You might have duplicate fax logs, and that is why they are displaying the same filenames?

[Author]

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