Support

You can schedule faxes for anytime in the future, but you cannot schedule a recurring fax.   The feature is currently not available in FaxTalk software.

The FaxTalk software stores the data files (phonebooks, cover pages etc.) used by the program in a set of folders located in a central location on the drive based on recommended guidelines from Microsoft. Usually, this is the drive where the Windows operating system is installed. The default phonebook folder location is different depending on which […]

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as DropBox, Microsoft OneDrive or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile […]

If you are using the option to automatically save a copy of received items to a folder on the hard drive and you choose to save the items a folder on a network instead of a folder on the local hard drive you may encounter permissions problems that prevent the file from being saved to […]

When you send faxes from WinFax PRO or FaxTalk, you may receive a copy of your faxes on your stand-alone fax machine or All-In-One Fax printer. You may be sharing the telephone line with a fax machine or fax device such as an All-In-One printer with fax. Some fax machines and fax devices will automatically […]

Problems with clients not automatically displaying the current data in the Inbox, Outbox/Sent Items and Transaction Log folders on the fax server can occur in cases where a software based firewall or security software application is used on the computer where the client software is installed. Clients are updated by the fax server using a […]

FaxTalk does not support Dialogic and Brooktrout fax boards. These devices are proprietory fax boards and they are not recognized in Microsoft Windows as standard Class 1.x or Class 2.x fax modems. FaxTalk will not detect these as available modems during the installation. FaxTalk is currently compatible with Class 1, Class 1.0, Class 2, Class […]

WinFax PRO cover pages (.cvp files) cannot be imported directly into FaxTalk. If you have an existing custom cover page in WinFax PRO, you will need to recreate the cover page in FaxTalk. FaxTalk ships with a selection of different coversheet templates for you to use. You may want to use the FaxTalk Coversheet Designer to […]

Initialization and modem communication errors can occur when commands from fax software are sent to the fax modem and the modem does not respond in a pre-determined time. FaxTalk will report initialization error messages when it cannot communicate with the fax modem, or if the fax modem doesn’t respond properly to the command. In most […]