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Where to buy WinFax PRO

This document contains outdated information on products that may no longer be available or have changed since this document was published, we provide it here for reference only. Symantec WinFax PRO is a discontinued product that is no longer sold by the manufacturer. The software and technical support was discontinued in June 2006. The last […]

Export WinFax phonebook service

Do you have phonebooks stored in WinFax that you need exported to dBASE .DBF, Comma Separated Values .CSV, Comma or Tab delimited, or Microsoft Excel 2003/2007/2010 spreadsheet format?  No longer have Symantec WinFax PRO installed to export the data? We can help.  We can also convert your WinFax phonebooks for use with FaxTalk or Outlook ready format. You […]

WinFax PRO for Windows 8, 7 x64 bit,Torrents and counterfeit CDs

We have noticed an increased number of links to fake (pirated/illegal) WinFax software. These links contain malware and viruses. We also noticed fake links to file torrents. There is no such product as WinFax for Windows 7/8/10 (x64). These are fake torrents and contain virus/malware. There is no version of WinFax software that will support any […]

Can a HP, Brother, Canon, Lexmark or Dell MFPs (Multi-function printer, scanner, fax) work with WinFax PRO?

This is a question we get quite often, there are many manufacturers (HP, Dell, Brother, Canon & Lexmark) that are combining a printer with a fax machine and scanner, these are called MFPs (Multi-function printers) or All-in-One Devices.  These are common in small business and home office environments.  These printers usually do come with some sort of “fax” software that […]

The WinFax printer add failed. Error code ->1797, 1930, or 126

WinFax printer add failed. Error code ->1797 or 126 and other error codes. If you are experiencing errors installing the WinFax printer driver, such as Error Code ->1797 or Error Code->126 you may have problems with the WinFax driver files. Symantec has a list of troubleshooting steps here, but we’ve found these are usually not always […]

How to detect a counterfeit WinFax PRO 10 CD ROM

Don’t get duped into buying a counterfeit WinFax PRO 10 CD ROM.  Here is how you can tell the difference from a “real” CD ROM and the obvious fakes. If you purchased your Symantec WinFax PRO with a box and manual, chances are it is the genuine item. If you purchased a “loose” CD ROM, usually […]

WinFax installation does not complete

Situation: During the installation of WinFax, or when you reboot your computer, the WinFax PRO configuration wizard setup screen appears. When you are presented with the screen to enter your name, fax number and CSID, the screen disappears or the computer hangs/freezes. You cannot continue the setup, and you cannot start WinFax as the setup is not […]

WinFax, Super G3 and the speed of fax.

Why are faxes so slow to complete when sending or receiving? This is a common question that isn’t always easy to answer without more details on the specific fax pages you’re actually sending or receiving. There is a possibility that transmission errors  can cause pages to be re-transmitted, increasing the overall send and receive time.  […]

Unable to locate the installation log file WFXUNIST.ISU

Error message: “Unable to locate the installation log file C:\Program Files\WinFax\WFXUNIST.ISU” during WinFax PRO uninstallation or “WFXUNINST.ISU is missing or corrupt.” This is an error that causes an uninstall of WinFax PRO to fail.  This file is an un-installation log file that is generated by a third party installation tool called Install Shield. Its automatically […]