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How to use the transfer to phone number feature in FaxTalk Messenger Pro or FaxTalk Multiline Server

FaxTalk has the ability to transfer an incoming call to another phone number after the call is answered, after a voice message is played, or after a specific mailbox is selected by the caller. These options are available in the mailbox options of the Voice Messaging setting (available only in FaxTalk Messenger Pro and FaxTalk […]

VoiceZone Connect discontinued, alternative Caller ID software replacement.

On December 2nd 2017, Spectrum (formerly TWC, Time Warner Cable) discontinued the VoiceZone Connect service.  For many, this service was used for monitoring and blocking unwanted calls using the Caller ID feature. Fortunately, you can continue to block specific Caller IDs using a fax/voice modem connected to your Spectrum/Time Warner phone.  The original version of […]

Windows XP Security Update May 15, 2017 WannaCrypt KB4012598

In March 2017, Microsoft released a patch as outlined in KB4012598 to close a severe security hole in the supported versions of Microsoft Windows OS.  If you have a version of Windows that automatically updates, then you are already patched for this security flaw. On May 12th, 2017, malware nick-named “WannaCry” and “WannaCrypt” infected hundreds of […]

Does faxing work with ZTE Wireless home phone adapters?

Intro Many wireless carriers in the United States and Canada (AT&T, Consumer Cellular, Telus, Fido, Rogers, Koodo etc.)  are now offering a wireless home phone service that can connect your existing home telephone to the carrier’s cellular network. The wireless home phone service is sold as an alternative to the traditional landline and your current land-line […]

Formatting Microsoft Word mail merge fields using switches

Microsoft Word has a powerful feature that can alter how the text appears in your finished merged document, for example, if you have source data (a spreadsheet with a list of names and fax numbers in Excel) that contains names in mixed upper and lower case, it may look unprofessional to include lower case letters […]

How to setup FaxTalk to use Distinctive Ring (Alternate Number Ringing) services

Distinctive Ring is a land-line service provided by your phone company. It allows you to add a second or third phone number to an existing telephone line. This is done without having to physically install wiring to your home or office. The second or third phone number is shared with your primary telephone line. Your […]

Is a Software Development Kit (SDK) available in FaxTalk?

All FaxTalk software includes a Software Development Kit (SDK) to enable programmatic access to certain operations in the FaxTalk software. The FaxTalk SDK consists of COM objects, header files, sample code, and documentation. It is designed to help you create programs. These programs can provide automated access to FaxTalk functionality. Using the FaxTalk SDK, you […]

Imported WinFax PRO fax documents filename format

FaxTalk can import existing WinFax logs and convert the original FXR, FXD and FXM WinFax PRO files into native FaxTalk (.fax) format. The WinFax logs are imported into the File Cabinet folder of FaxTalk.  This File Cabinet folder works similiar to the Attachments folder in WinFax PRO. After import, you have access to your previous WinFax […]

Troubleshooting FaxTalk fax modem initialization error messages.

Modem initialization errors are usually the result of a problem with communicating with the fax modem. If this is a temporary problem, the solution is to reboot the computer (a full power down cycle is recommended). The fax modem must be properly configured. Also, ensure the settings in FaxTalk are correct. Otherwise, you will see […]