Support, News and Updates

Support

Importing contacts from a Microsoft Excel CSV (comma-delimited ASCII) file into WinFax PRO 10

WinFax PRO can import contact information saved in a CSV (Comma Separated Values comma-delimited ASCII) formatted file into an existing WinFax PRO phonebook. If you have contact information stored in another application that can save or export the contact data to a comma-delimited ASCII formatted file (such as .CSV or .TXT)  you can then import […]

File extensions used with WinFax PRO and TalkWorks PRO

Extension Description Default Installation Location *.AAR Rasterized Binary Attachment DATA subfolder of WinFax PRO/TalkWorks PRO installation folder *.CVP WinFax PRO cover page. COVER subfolder of WinFax PRO/TalkWorks PRO installation folder *.CVR Filled cover page text. (From Quick Cover Page) DATA subfolder of WinFax PRO/TalkWorks PRO installation folder *.DAT Configuration files. For some WinFax settings. *.DB […]

How to create a new message store in WinFax PRO or TalkWorks PRO

Step 1 – Update WinFax PRO and TalkWorks PRO using WinFax Tools Move/Copy Compatibility Fix. (You can skip this step if you have already applied this update to your installation.) For subscription information, visit http://www.getfaxing.com/services WARNING: There is a known compatibility issue with Windows XP, 2003 and 2000 that can cause you to lose faxes […]

Does FaxTalk include an OCR feature? How can I convert my fax page to editable text?

FaxTalk does not include a built in OCR (Optical Character Recognition) feature to convert existing faxes to text readable format.    If you have a compatible Microsoft Office product, you can use the included Microsoft Office Document Imaging (MODI) option to perform an OCR on any TIFF image.  FaxTalk can export or save received faxes […]

How to setup FaxTalk to use Distinctive Ring (Alternate Number Ringing) services

Distinctive Ring is a service provided by your phone company that allows you to add a second or third phone number to an existing telephone line without having to physically install wiring to your home or office. The second or third phone number is shared with your primary telephone line. Your phone company may also […]

How to store and access your received faxes and messages on Dropbox, OneDrive or Google Drive

FaxTalk allows you to save a secondary copy of your incoming faxes and messages to a folder of your choice. With a Microsoft Windows compatible Cloud Storage client software such as DropBox, Microsoft OneDrive or Google Drive you can store a copy your faxes and messages and have them accessible on all your computers, mobile […]

Adding a PBK phonebook file to FaxTalk

The FaxTalk software stores the data files (phonebooks, cover pages etc.) used by the program in a set of folders located in a central location on the drive based on recommended guidelines from Microsoft. Usually, this is the drive where the Windows operating system is installed. The default phonebook folder location is different depending on which […]